Claims Analyst
Sallie Mae - Wilkes-Barre, PA

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Accountable for providing high quality service to customers accounts via the claims workflow systems by following documented policies/procedures.
The ideal candidate must be able to work in a team environment, have a flexible schedule and be able to assist different departments within claims operations.
The candidate must strive to meet and/or exceed department standards for productivity and quality, provide exceptional client service skills, and be self-motivated to consistently improve job knowledge to advance service capabilities.

Candidate requirements include strong analytical, problem solving, organizational, interpersonal, and communication skills. Detail oriented, PC/keyboard proficient, flexible, self-motivated, ability to multi task and work well under pressure.

Sallie Mae is a federal government contractor. Should this position support a government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions.

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Sallie Mae, founded 28 years ago, provides funds for educational loans, primarily federally guaranteed student loans originated under the...