Claims Analyst
Sallie Mae 369 reviews - Wilkes-Barre, PA

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Accountable for providing high quality service to customers accounts via the claims workflow systems by following documented policies/procedures.
The ideal candidate must be able to work in a team environment, have a flexible schedule and be able to assist different departments within claims operations.
The candidate must strive to meet and/or exceed department standards for productivity and quality, provide exceptional client service skills, and be self-motivated to consistently improve job knowledge to advance service capabilities.

Candidate requirements include strong analytical, problem solving, organizational, interpersonal, and communication skills. Detail oriented, PC/keyboard proficient, flexible, self-motivated, ability to multi task and work well under pressure.

Sallie Mae is a federal government contractor. Should this position support a government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions.

About this company
369 reviews
Sallie Mae, founded 28 years ago, provides funds for educational loans, primarily federally guaranteed student loans originated under the...