Social Service Specialist 3 (NP) (HCS R1) 01144
State of Washington - Yakima, WA

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Our Vision is: Safe, healthy individuals, families, and communities Our Mission is: The Department of Social and Health Services will improve the safety and health of individuals, families and communities by providing leadership and establishing and participating in partnerships. Our Values are: Excellence in Service Respect Collaboration and Partnership Diversity Accountability ______________________ The Aging & Disability Services Administration (ADSA) within the Department of Social & Health
Services assists adults with disabling conditions due to aging, disease or accident. ADSA also assists children and adults with developmental disabilities to gain access to the high quality, cost effective supports that they need. There are four organizational divisions within ADSA. This position is within the division of Home & Community Services (HCS) located in Yakima in the Adult Protective Services Unit (APS). HCS plans, develops, determines eligibility for, and provides long-term care services to meet the needs of persons with disabilities and the elderly, (age 18 or older), with priority attention to low-income individuals and families. REGION 1 HCS IS CURRENTLY RECRUITING FOR A DYNAMIC AND MOTIVATED SOCIAL SERVICE SPECIALIST 3 TO FILL A FULL TIME NON-PERMANENT SOCIAL SERVICE SPECIALIST 3 APS POSITION IN THE YAKIMA HCS OFFICE .

THIS POSITION WILL REMAIN OPEN UNTIL AN ADEQUATE CANDIDATE POOL IS AVAILABLE. THE HIRING MANAGER RESERVES THE RIGHT TO CLOSE THE RECRUITMENT AT ANY TIME AFTER SEVEN CALENDAR DAYS, February 7, 2013. If you have questions regarding this recruitment, please contact the manager listed in the "Supplemental Information" section of this publication.

Adult Protective Services (APS) is a section within HCS. APS provides services to the over age 18 vulnerable adult population. APS workers function independently and investigate allegations of abuse, neglect, exploitation, and abandonment of vulnerable adults, and provide protective/intervention services and legal remedies to protect vulnerable adults. They conduct objective, timely and thorough investigations; assist vulnerable adults to access appropriate services as provided by rules and regulations, policy guidelines and client consent; networking and coordinating with others to serve vulnerable adults and educating vulnerable adults and the community about abuse, neglect, self-neglect, abandonment, exploitation and protective services. There are two roles within APS. Together the employees performing these roles work to protect vulnerable adults. One role is focused upon the initial intake portion of an investigation and is primarily performed in the HCS office. The other role focuses upon the later stages of investigation and takes place mainly outside of the HCS office. All positions at this level receive little supervision employees are responsible for devising their own work methods. Duties include, but are not limited to: · Investigate allegations of abuse, neglect, exploitation, and abandonment. · Conduct face-to-face interviews with alleged victims, alleged perpetrators, and other collateral contacts to thoroughly investigate APS allegations. · Assess the vulnerable adult's cognition, as well as physical, mental, and functional abilities. · Interpret evidence and determine a finding. All Documentation of pertinent information gathered will be entered into the automated APS system. · Make referrals to other community resources and internal and external stakeholders (Mental Health Services, DDD Services, various long term care services, legal assistance, medical attention, and numerous other possible protective services). · Provide client advocacy, as well as consultation, protective services, networking, family support and crisis intervention. Coordinate with staff, judicial entities, families, facilities, local office staff, other regional offices and community agencies/partners regarding needs of clients served.

REQUIRED EDUCATION, EXPERIENCE, SKILLS AND ABILITIES: One year as a Social Service Specialist 2 (formerly Social Worker 2) since July 1, 1988. OR A Master's degree in social services, human services, behavioral sciences, or an allied field and two years of paid social service experience equivalent to a Social Service Specialist 2. OR A Bachelor's degree in social services, human services, behavioral sciences, or an allied field, and three years of paid social service experience performing functions equivalent to a Social Service Specialist 2. NOTE: A two year Master's degree in one of the above fields that included a practicum will be substituted for one year of paid social service experience. NOTE: Employees must successfully complete the formal training course sponsored by their division within one year of their appointment. NOTE: Equivalent social service experience would include the previous classes of Caseworker 3 or higher. OR For Promotion Only: A Bachelor's degree and three years of experience as a Caseworker 3 , Social Worker 1A or B, Social Worker 2, Casework Supervisor Trainee, Casework Supervisor, Juvenile Rehabilitation Supervisor 1 or 2, or Juvenile Rehabilitation Counselor 2 in State service. The following requirements are in addition to the noted above: · Experience must include one year of paid experience working with vulnerable adults assessing risk and determining functional capabilities. DESIRED EXPERIENCE, SKILLS AND ABILITIES:
  • Communicate clearly and effectively with clients, coworkers, supervisor, community partners, and DSHS contractors & vendors. · Assess clients in their residence using a portable computer and the agency-designated assessment tool. · Apply knowledge of social casework theory, principles and practices. · Triage referrals and client care/management. · Link family and clients to agency and community resources. · Resolve complaints between clients and providers. · Identify and evaluate social dynamics affecting client choice and decision making · Effectively interview clients with or without an interpreter. · Compose professional, concise, and grammatically correct correspondence. · Demonstrate flexibility by adapting to change, respecting differences in opinion and values. · Consistently maintain professional focus and objectivity while on state business. · Assist each client to achieve the highest level of functioning and independence. · Use Microsoft Office and other computer applications for research, scheduling, correspondence and documentation. · Effectively carry out the mission, goals, and objectives of the Department. · Comply with and carry out, directives, program manuals, guidelines, and bulletins regarding client services. · Return telephone calls and respond to electronic mail per agency-standard. · Possess knowledge of Medicaid laws, regulations, and policies, especially for long-term care services. · Analyze a variety of programmatic issues/problems and develop workable solutions. · Utilize knowledge of evidence-based practices (such as fall prevention strategies, medication review, environmental adaption, client education and training) for elders and high-risk adults when coordinating and implementing client service plans.
Supplemental Information:
NOTE: YOU MUST BE WILLING TO UNDERGO AND PASS A CRIMINAL HISTORY BACKGROUND CHECK. Successful completion of a background check is required for employees and applicants considered for selected positions within DSHS. Employees/applicants will be required to sign a release authorizing the background check. Failure to do so shall disqualify the applicant from employment in these positions. Information obtained from background checks will not necessarily preclude employment. NOTE: This position is covered by a union security provision. Therefore, as a condition of employment, candidates who are appointed are required to become members of the Washington Federation of State Employees, or pay other representational fees within the first 30 days of employment. For more information: This position has been designated as emergent under the DSHS Comprehensive Emergency Management Plan. The incumbent in this position is directly responsible for delivery of DSHS Vital Services and for understanding the written local emergency management plan, which describes how Vital Services will be delivered during an emergency or disaster. During a recognized emergency, the duties may be different from normal duties, and will be temporary in nature, lasting only as long as necessary to resume normal operations. The incumbent may be required to perform the following during a recognized emergency/disaster: 1. Report for duty on short notice for a specified timeframe; 2. Report for duty outside of normally scheduled work hours and workdays; 3. Report to a duty station that is different from the official duty station; 4. Perform work tasks outside the normal scope of duties reflected in their PDF. During a recognized emergency, the duties may be different from normal duties, and will be temporary in nature, lasting only as long as necessary to resume normal operations.
HOW TO APPLY : To be considered, you must complete the entire online job application and supplemental questionnaire at and attach, embed (or email *a .) the required following to the application: 1. *REQUIRED : You must attach or embed a current chronological resume . 2. *REQUIRED : You must attach or embed three (3) professional reference contacts , to include current or last known supervisor. 3 . *REQUIRED : This position requires a Bachelor’s or Master’s degree in social services, human services, behavioral sciences or an allied field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA), or a foreign equivalent. A copy of the degree is required to be attached and if the degree is from an allied field, you will be required to attach your transcripts . Unofficial transcripts are acceptable however they must be clearly legible, must reflect your name, the name of the university or college and the date the degree was received. Failure to provide college transcripts for an allied field or a copy of the degree will disqualify you from consideration . ( If official or unofficial transcripts are not attached the degree may have to be validated by the school’s registrar.) *a. You may email the above required items to Joyce Teas at however they will only be accepted up to the closing date and time for this recruitment. The information provided in your Application must support your selected answers in the supplemental questionnaire. Responses not supported in your application will disqualify you for consideration of employment from this requisition. Please note that initial screening will be solely based on the contents and completeness of the “work experience” section of your application. You must apply online and complete the entire Application. A resume mailed, emailed, attached to or embedded within the application will not substitute for the “work experience” section of the application. * Incomplete or late application materials will not be accepted. *Failure to follow the application process may disqualify you from further consideration.

If you have questions regarding this recruitment please call Recruiter Joyce Teas, at 509.225.4428 or email or for more information on this position please call Christopher Mallonee, at 509.225.4412 or email .
Other Information: The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

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