Job ID # : 4587 Location: Worcester, MA
Functional Area : Underwriting SBU: 10000 - Massachusetts Branch
Position Type : Full - Time
Education Required : High School Diploma
Experience Required : 1 - 3 Years
Relocation Provided :
“Our Policy is Performance”
Hanover Insurance is a winning company comprised of outstanding professionals focused on a single vision: to be the very best in our business. At The Hanover you will have the opportunity to: Grow Your Career, Love What You Do and Be Valued for Your Contributions.
Apply today and discover:
Why, in 2010, we were recognized by The Boston Globe as a Top Places to Work and by Business Insurance as a Best Places to Work.
How we continue to grow stronger through acquisitions, increased product offerings and unparalleled credit rating agency upgrades in the industry.
How we build unique relationships with our Employees, Agent Partners and Customers.
…what it’s like to work for the best insurance company in the industry!!!
The Middle Market Underwriting Technician is responsible for supporting the Middle Market Underwriters by servicing accounts for their assigned books of business. May be responsible for handling a renewal book within underwriting authority levels that falls outside of an underwriting filter. Works to strengthen agency relationships in conjunction with the MM underwriter.
Applies fundamental underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, pricing, and loss analysis as appropriate
Communicates effectively with internal and external contacts
Instills a sense of ownership in their assigned book of business and responsibilities
Actively involved in team structure and dynamics
Within their authority statement and in conjunction with assigned underwriter, may manage a subset book of renewals (falling outside of filter) including exposure analysis, evaluation of changes, and pricing, for final negotiation and proposal to agency
Outside of authority level, manages renewal preparation for assigned territory/underwriters including:
o Updating information (MVR analysis, ITV, financial data, losses, renewal applications, etc) for complete analysis and recommendation to Underwriter
o Follow up on outstanding issues (i.e. loss control recommendations, etc)
o Follow up on prequotes from rating
o Requoting within current systems as needed with requotes limited to adjustment of credits, debits, or deductibles or any requotes that can be completed within set time frame
o Completes renewal proposals as requested
o Provides final instructions for renewal processing
Completes file documentation according to best practices guidelines
Manages midterm transactions of assigned book of business including:
o Handling endorsements that fall outside of the endorsement authority letter of rating and within UT authority statement
o Handling cancellations or assisting underwriters with nonrenewal requests
o Reviews outstanding loss control recommendations and follows through with agent for satisfactory outcome
o Reviews premium audit results and issues and takes appropriate actiono Facilitates completion of all work items within service standards
o Responds to agent service questions and handles problems and service issues to a satisfactory resolution? Supports Underwriter in stewardship process, as appropriate
Supports the Underwriters in new business activities:
o Triages submissions including validation of market Segment and identification of duplicate submissions
o Creates ARF and completes missing or requested information with recommendation made to UW for their review o Assists Underwriter in pipeline management for qualified submissions
o Provides declination letters on selected accounts as requested by underwriter
o Manages quoting and issuing cycle
The Hanover Insurance Group - 20 months ago