Contracting Operations Manager
Ingersoll Rand - Willowbrook, IL

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Climate Solutions

At Ingersoll Rand we’re passionate about inspiring progress around the world. We know that hour by hour and day by day, we advance the quality of life by making environments safe, comfortable and efficient. Our people and our market leading brands, including Club Car® , Ingersoll Rand® , Schlage® , Thermo King® , and Trane® , contribute to a world defined by sustainable progress and enduring results.

Functions as Contracting Team Leader. Responsible for the administration, implementation, and management of the contracting fulfillment processes in its goal of operational excellence, support of overall strategic objectives, and accountable for overall project financial results.

SCOPE
This position is responsible for greater than $50M in Revenue.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned.
•Ensures that quality standards are maintained, after an order is closed, for contracting process and functions required for execution and customer satisfaction, including new equipment, existing building services, and building automation.
•Overall contracting responsibility for the following functions within the categories of new equipment, existing building services, and building automation: order validation, order entry, order follow up, customer inquiry, engineering, submittals, service operations, building automation operations, project management, technical support, warranties, claims, and resource allocations.
•Responsible for achieving mission objectives regarding profit and resource goals.
•Monitor, measure, and modify process and process measurements to effectively and efficiently meet customer needs.
•Develops or works with team leaders/coaches to establish required skill sets, talents, and capabilities.
•Interacts with Sales to ensure smooth hand off of projects from the sales process.
•Conducts annual performance appraisals.
•Manages associate performance for effectiveness and efficiency in relation to customer service and center profitability.
•Maintains quality standards by supervising and inspecting job sites.
•Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and staff as needed.
•Responsible for internal communications flow relative to the operations process.
•Responsible for keeping abreast of Trane products, product design, and requirements for installation as well as working knowledge of HVAC principles.
•Responsible for keeping abreast of external market conditions and internal requirements related to existing building sales, building automation systems and new construction sales.
•Responsible for compliance with internal contracting processes.
•Reviews project measurements and monitors projects through warranty periods.
•Some travel with occasional overnight stays.

Bachelor’s degree or equivalent in Electrical, Industrial, Civil, or Mechanical Engineering, Construction Management or equivalent.

Experience in developing and leading a successful BAS operations team in a growth mode, developed and implemented the organizational structure in engineering, project management and technicians. Minimum (10) years’ experience and successful implementation of the aforementioned with P&L responsibility.

Experienced and knowledgeable in contracting processes associated with the installation of building automation systems and turnkey projects. Knowledgeable of financially guaranteed contracts, Demand Flow Technology, order processing, and HVAC equipment. Familiarity with the operation of energy management systems, HVAC systems, temperature controls, and process control systems.

Our Climate Solutions sector delivers energy-efficient Climate Solutions delivers energy-efficient solutions globally and includes Trane, which provides HVAC systems and building services, parts, support and controls for commercial buildings, and Thermo King, the leader in transport temperature control solutions.

We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.

If you share our passion for inspiring progress—for bringing about bold shifts in how people, economies and societies operate—then you belong with Ingersoll Rand. Progress begins with you.

Ingersoll Rand is committed to a diverse workforce and is an Equal Opportunity Employer.

Ingersoll Rand - 19 months ago - save job - block
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Ingersoll Rand is a global diversified firm in which our people, our products, our systems and our services work together to inspire...