Direct and supervise warehouse activities relating to successful events, promotions and sales of vendor product in a manner that positively reflects club store image; ensure member service is maintained at a high level at all times; collaborate with warehouse staff to preserve partnership; hire, provide disciplinary action, schedule, coach, conduct performance appraisals, on-boarding and training of staff to effectively succeed in providing sales advise to members.
Roles and Responsibilities
1. Direct all activities engaged in successful events, promotion and sales of vendor products. 2. Recruit, hire and supervise Sales Advisors, Closing Coordinator, Sr. staff and Shift Supervisors, which includes accurate completion of Criminal Background Checks (CBC’s) and new hire paperwork. 3. Counsel and discipline staff as appropriate by following established human resources standards, policies and programs. 4. Oversee product preparation and presentation; ensure adequate sample amounts and quality events, following DPIS and Scheduling instructions to Sales Advisors. 5. Train part-time staff in food safety and handling, food sanitation, production and event preparation, Club Store policy and sales goals. 6. Purchase and oversee the storage and preparation of vendor products and supplies. 7. Process daily event results to Corporate Accounting office; provide timely payroll inputs into Human Resources to accurately process payroll. 8. Prepare daily and weekly events, special events and profile events schedule and delegate assignments to Sales Advisors, Closing Coordinator and Shift Supervisors including necessary levels of equipment and supplies. 9. Champion the communication process between Club Store Management, Schedulers, Vendors and part-time staff. 10. Collaborate with Corporate to execute company policies, procedures, programs and initiatives as well as implement changes as they occur. 11. Participate in safety training and actively comply with safety policies and practices; maintain clean and safe workstation; conduct monthly safety staff meetings ensuring staff adheres to dress code and grooming standards; be able to handle incident and/or emergency situations, know which reports to complete and who to contact. 12. Partner and attend Club Store’s monthly safety and management meetings. 13. Participate in Club Store grand openings and travel as required. 14. Perform other related duties as assigned.
Skills and Qualifications
A high school education or equivalent. Requires two to four years of related experience performing similar duties. Must be detail oriented with excellent leadership and communication skills. Must be able to coach and counsel employees and take corrective measures as needed. Ability to exercise independent judgment. Requires flexibility and ability to work in cyclically paced environment. Exposure working with a part time work force highly desirable. Individuals with restaurant, hospitality, or retail management experience are encouraged to apply. 1. Costco Food Safety Certification, required. 2. Food Handler Certificate (where applicable by state or county laws)
Successful completion of a criminal background check, reference verifications and pre-employment drug screen that meet company standards are conditions of employment for this position, where applicable. In addition to a great competitive salary with bonus potential, we offer a great work environment, an excellent benefits package, including medical, dental, a company 401k plan, and paid time off!
Club Demonstration Services is an Equal Opportunity Employer and we work in a drug free environment.