Seasonal Assistant Area Manager
Jackson Hewitt Tax Service - Denver, CO

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Immediate Opening!!

Description

Responsible for managing all daily operations in an assigned sub-area. Manages P&L, staffing, recruiting, scheduling and store set up. Implements marketing initiatives. Manages a staff of Office Supervisors and Tax Preparers in the operation of company-owned stores in the sub-area.

MAJOR RESPONSIBILITIES

Accountable for achieving daily, weekly and monthly targets and cash control in the assigned sub-area.

Manages a team of Office Supervisors and Tax Preparers at company-owned locations within the sub-area. Ensures company procedures are followed, business is generated and client complaints are addressed. Identifies promotable individuals and provides assistance and mentoring in developing skills needed for advancement.

Implements targets for recruiting, hiring and training seasonal staff in the sub-area. Trains seasonal staff on office, system and procedural operations, tax software functionality and fraud detection and investigations.

Maintains relationships property managers and landlords.

Ensures all assigned locations meet company standards including but not limited to: office set up, build-outs and breakdown; technology set up, telecommunications, office supplies and facilities maintenance.

Helps ensure that stores excel in customer service and implement marketing initiatives while maintaining corporate quality and compliance standards.

Handles associate and client issues in a timely manner.

JOB REQUIREMENTS

Experience/Requirements:
One to three years’ of previous supervisory experience required

Consumer retail experience necessary

Tax knowledge preferred Strong communication, interpersonal, organizational, and customer service skills

Demonstrated ability to work under pressure, in a fast-paced working environment

Proficiency with Excel

Reliable transportation, valid auto insurance and driver’s license in good standing

Ability to work flexible hours during peak season

Ability to hold an Electronic Filing Identification Number (EFIN) preferred

Jackson Hewitt Tax Service - 2 years ago - save job - copy to clipboard
About this company
997 reviews
For Jackson Hewitt, there's no season like tax season. The tax preparer, ranked #2 in the US behind  H&R Block, prepares tax...