Primary Counselor - House of Mercy Inpatient Programs - FT (Days)
Catholic Health Initiatives - Des Moines, IA

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GENERAL SUMMARY : Provides substance abuse related counseling and education to assigned House of Mercy adult halfway house/residential services residents and their children. Assists clients in dealing with substance abuse related concerns such as relationships, trauma, communication, and adjustment issues. Creates, revises and updates client treatment plans. Performs tasks and makes decisions that require independent judgment, are complex in nature, involve short and long range planning, and require the use of high level problem solving techniques.


It is the obligation of each employee of Mercy Medical Center to abide by and promote the mission and core values of the Spirit of Mercy.


It is the obligation of each employee of Mercy Medical Center to comply with Mercy’s mission, values, standards of conduct, policies, procedures and related practices (i.e., Dress Code, Time and Attendance, and other policies).

Security Access: High “Incumbent has access to restricted or confidential patient information and must comply with the terms of the Mercy Medical Center Security Policies as it applies to their job role.”


Establishes rapport and develops a therapeutic relationship with assigned clients. Provides counseling services in individual and group sessions. Therapeutic efforts are primarily directed towards addressing issues related to recovery, self-esteem, relationships, and grief. Maintains appropriate professional boundaries with all persons involved.
Serves as a case manager for assigned adult clients and their children.
Provides crisis intervention and conflict resolution assistance.
Conducts recovery related educational sessions and groups providing information and instruction.
Collaborates with direct care, parenting, self-sufficiency and trauma providers to ensure holistic services are provided. Collaborates with all involved staff in the provision of care to ensure continuity and maximum effectiveness of care/services provided.
Participates in the admission process for assigned adult program participants utilizing a compassionate and empathetic manner to ensure all clients entering the program feel welcome, appreciated and understood. Helps ensure all clients feel a focus on collaboration and engagement from the very beginning of their involvement with House of Mercy.
Completes initial and ongoing assessments including an evaluation utilizing the American Society of Addiction Medicine Patient Placement Criteria (ASAM).
Performs a comprehensive bio-psychosocial assessment to analyze and synthesize the client’s status and addresses the client’s strengths, problems, and areas of clinical concern. On an ongoing basis assesses client needs/strengths, behaviors, and progress toward desired outcomes. Specifically monitors client progress in areas of personal growth, education, prenatal care, parenting, employment, living skills, etc. Determines need for outside professional evaluations (e.g., mental health), and independently refers to in-house and community practitioners/agencies as needed.
Participates in the development of treatment plans in accordance with program requirements, state regulations, etc. and communicates pertinent treatment plan information to other staff as needed. Updates and revises client treatment goals/objectives on a regular basis consistent with House of Mercy and regulatory expectations.
Participates in regularly scheduled care meetings to discuss/update staff on client progress, status, and treatment needs. Professionally communicates with other program staff to promote team collaboration, input, and involvement in problem solving/resolution insuring consistency in the implementation of treatment plan goals/objectives.
Effectively communicates client service needs with community agencies, schools, courts, service providers of significant others, and mental health/other health care professionals to provide an extended, high quality continuum of care.
Collaborates with treatment team in developing appropriate discharge plan and aftercare programming. Assists clients in their efforts to locate and obtain appropriate housing post House of Mercy. Integrates the resident into appropriate post-placement programs including Alumni and Continuing Care groups.
Maintains an awareness of applicable laws, regulations and licensing requirements as they relate to resident documentation. Assumes accountability for providing appropriate documentation of all counseling sessions, significant incident occurrences, phone conversations, etc. consistent with applicable regulatory requirements.
Prepares and distributes required reports and other documentation of services according to House of Mercy policies and procedures, applicable laws, regulations and licensing requirements.
Responsible for the maintenance of client files. Assures all needed releases of information and other paperwork are present in the file and up-to-date. Promptly requests new or additional information and paperwork as needed.
Assures that all appropriate House of Mercy staff have the information they need to provide quality service to the client.
Responds to volatile situations by mediating to resolve issues and to model appropriate crisis intervention and problem solving techniques.

Provides statistical and research information as requested and/or required by laws, regulations or licensing requirements.
Participates in House of Mercy’s Performance Quality Improvement Process.
Participates in public relations and media efforts to promote House of Mercy; attends community and informational meetings to keep House of Mercy current and to network with other agencies; attends training on relevant topics to stay current in meeting requirements of licensing and other regulations, and to obtain information to better serve clientele.
Participates in the education and training of other program staff, interns, residents, other students and providers in coordination with supervisor.
Provides coverage as assigned.
May drive locally.
Assists the Director in the development of programs and/or curriculum, as directed.
Maintains an awareness of and adheres to mandatory child abuse reporting laws.
Maintains an awareness of and adheres to Federal confidentiality laws.

Maintains communications, on a professional level, with all co-workers, department staff, referral sources, vendors, donors, and residents.
Attends meetings and training sessions as required.


· Bachelor’s degree in a human services related discipline from an accredited four-year program, required.
· CADC Certification or obtained within three (3) months of hire.
· Valid Driver’s/Chauffeurs License required, must meet Mercy’s Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law.
· Proof of completion of Mandatory Reporter abuse training specific to population served within thirty (30) days of hire.
· Ability to understand medical terminology and communicate effectively with healthcare professionals.
Additional Responsibilities:
  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
  • Adheres to and exhibits our core values:
    Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
    Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
    Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
    Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
  • Maintains confidentiality and protects sensitive data at all times.
  • Adheres to organizational and department specific safety standards and guidelines.
  • Works collaboratively and supports efforts of team members.
  • Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
Catholic Health Initiatives and its organizations are Equal Opportunity Employers.

Job Licensed/Registered Medical Professionals (Non-Nursing)
Primary Location IA-Des Moines-House Of Mercy

Shift days
Scheduled Hours per 2-week Pay Period 80
Weekends Required Every Third
Status Full Time

Catholic Health Initiatives - 21 months ago - save job
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For Catholic Health Initiatives (CHI), returning sick people to good health is more than a business -- it's a mission. Formed in 1996...