Advance your career at Liberty Mutual - A Fortune 100 Company!
Liberty Mutual's Commercial Insurance is actively searching for a Claims Case Manager II to join the Workers' Compensation Claims team. This position manages, investigates and resolves assigned claims as well as assists in providing service to policyholders/customers.
Manages, processes and resolves assigned claims
Evaluates compensability/liability/disability and settles claims within prescribed limits
Communicates with policyholders/customers, witnesses, etc. in order to gather information regarding claims and refers tasks to auxiliary units as necessary
Responds to various written and telephone inquiries including status reports
Ensures adequacy of reserves
Confirms or denies coverage and advises policyholders as to proper course of action
Assists in customer service activities, including participation in claims reviews and consultation on risk management
Makes effective use of loss management techniques (Direct Dealing, ICP, Disability Management, open end release, first call settlements)
Negotiates settlements with attorneys, claimants, and/or co-defendants
Proactively directs litigation management, which may include working with attorneys assigned to particular claims
Updates files and provides comprehensive reports as required
Please note that as part of our application process for this position, you may be asked to fill out an employment questionnaire that may take up to 45 minutes to complete.
Good interpersonal, analytical and negotiation abilities required
Knowledge of legal liability, general insurance policy coverage and State's Workers' Compensation Act
College education or equivalent training plus 6-9 months of directly related experience preferred
Licensing required in some states
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following
401K and Company paid pension plan
Discounts on automobile and homeowner's insurance
Discount fitness memberships
Flexible spending accounts
Vision care coverage
Credit Union membership
Employee and Dependent life insurance
Long-term care insurance
Liberty Mutual - 17 months ago
At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and...