CSD Strategy Analyst Sr. (SAS Analyst)
JPMorgan Chase - Wilmington, DE

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Job Description

Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE: JPM), we:

  • serve 21 million households with consumer banking relationships
  • lent $17 billion to small businesses in 2011
  • are one of the nation's largest credit card issuers, with more than 64 million credit cards in circulation
  • service 8 million mortgage and home equity loans
While we operate across a broad range of businesses, our mission at Chase is quite simple: to be the industry leader in customer service. Our employees put the firm's resources to work every day for our customers.

Chase offers a dynamic environment and the training and support to meet your full potential. Our company is widely recognized as a great place to work, to grow and to invest for the future. Join our team.

The business control team is responsible for development and testing of controls and business policies to ensure Recovery Management is in compliance with internal policy and regulatory requirements. The senior process analyst will be responsible for development, execution, and conducting analysis and evaluation of business controls. This includes accessing, analyzing, communicating and providing recommendations to senior management pertaining to risk in the context of financial, operational, regulatory and reputational.

Perform testing and assessments of vendor financial, operations, and risk trends and develop and implement the most appropriate action plans.

Identify internal process opportunities and develop strategic plans to develop and implement solutions.

Assess issues identified by exception reporting and develop recommendations to strengthen internal controls and reduce operational risks. Utilize knowledge of business to level set the issues and escalate as appropriate to the senior management team.

Interact with vendors to provide review and feedback pertain process improvement opportunities and action plans.

Participate in Risk Control Self Assessment (RCSA) with multiple team members, to ensure risk is appropriately assessed, scope and testing is appropriate, issues have been escalated and cleared with management

Continue building knowledge of internal policies and procedures, banking and consumer regulations/laws, in order to implement necessary enhancements/improvements to minimize the risk

Work with team to ensure thorough, complete and accurate documentation of critical process maps across the business area. Manage the documentation, tracking, reporting and storage of control evidence, risks and action plans. Assist in accomplishing all key deliverables, reporting, dashboards, attestations, etc as required to ensure a controlled operating environment


Bachelor degree with major in Mathematics, engineering, statistics, operations research, information systems, or other related fields.

3 - 5 years of SAS experience required.

Analytical thinker with strong problem-solving skills. Ability to summarize facts, variables, alternatives, and potential outcomes to assist decisions-making.

Strong communication and presentation skills and ability to influence and collaborate across organizations.

Thorough knowledge of Microsoft Office suite.


Research & Analysis

Primary Location

US-DE-Wilmington-One Christina Center / 52381


Card Services



Job Type



Day Job

Employee Status




Corporate Brand


About this company
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At JPMorgan Chase, the work we do matters. All of us are committed to putting our resources and our voices to work every day for our...