The Children and Family Benefits Liaison is responsible for conducting education and outreach as well as providing application assistance to enroll CPS families and their children/youth in All Kids, food stamps, and other related income support programs. CFBU Liaisons are also responsible for educating families about their rights and eligibility and the renewal process for public benefits so families don’t lose access; providing case management for recipients of income supports to ensure their sustained receipt of benefits; developing and maintaining relationships with CPS principals, clinicians, parent advocates and administrative staff; cultivating and maintaining partnerships with community-based organizations and state agencies such as the Illinois Department of Health Care and Family Services and the Illinois Department of Human Services; planning and providing ongoing, school-based and community-based outreach to educate and enroll families in income supports; maintaining and responding to data on applicants; developing a monthly report, including documentation on daily schedules, a record of interactions with families, and documentation of activities and events; attending staff meetings and professional development events. This liaison will be working on a 5 year Teen Pregnancy Prevention federal grant and will therefore focus outreach efforts in high schools.
Bachelor’s degree required. Background in public benefits, including Medicaid, All Kids and food stamps is highly desirable. Organizational skills, enthusiasm and motivation for assisting low-income children and families required.
Bilingual English/Spanish, English/Chinese or English/Polish preferred; written and verbal communication skills; experience with public speaking. Ability to effectively present information and respond to questions from parents and school staff in personal interactions, and group settings.
Computer skills including thorough knowledge of Microsoft Outlook as well as Word, Excel and the Internet.
Ability to solve practical problems and work closely with team members.
Experience using Microsoft Office, Internet programs, and online databases.
Ability to work with CFBU management and follow supervisory instruction. Must be self-directed and self-motivated.