The Branch Manager has responsibility for management of the entire branch. Directly manages two or more full-time employees, conducts performance reviews, selection and performance counseling. Ultimately responsible for driving branch performance results with a strong individual sales performance and through direction, leadership, and execution of superior service and sales behaviors and activities by the entire team in order to meet/exceed 100% of branch sales goals while maintaining an operationally efficient and compliant branch. Conducts outside sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships. Ensures compliance with internal controls, operational procedures and risk management policies. Additionally, Branch Managers in In-Store locations are responsible for service and sales to include in-store prospecting, and assisting clients on platform and teller transactions. Responsible for ensuring that all business transactions and practices in the individual's span of control comply with all regulations and the SunTrust Code of Conduct. Qualifications:
Branch Manager 1:
High school diploma or equivalent. Three years retail sales experience in a consumer or small business environment with leadership/coaching experience or two and a half years financial service and sales experience with at least one year previous experience in a leadership role. Ability to develop strategic plans to meet sales goals. Experience with verbal and written communication skills. Ability to interact confidently with clients. Must have cash handling or payment transaction experience.
College level courses with an emphasis on business, finance or accounting. Three and a half years financial service and sales experience in a retail branch environment with direct supervisory experience or combined experience as a Teller Lead/Coordinator or Financial Service Representative or Assistant Branch Manager at SunTrust Bank or comparable financial institution. Knowledge of branch operations, policies and procedures. Licensed preferred-In addition minimally holds insurance licenses (Life, Health and/or Variable Products) and/or holds FINRA Series 6 and 63 registrations; has maintained continuing education coursework to keep licenses and/or registrations in good standing.
Job News Knoxville - 3 years ago
SunTrust Banks, Inc. (SunTrust) primarily operates as a financial services holding company. Through its principal banking subsidiary,...