Weekly OTD reporting. Month End Reporting includes: Global OTD, Regional OTD, Key Customer OTD, Customer communication reports for Quality, Business Dashboard, ASC Dash board
Customer Invoicing: Maintains overall invoice tracking, updates for credits, research Customer Return claims. Customer call program: (Engages with customers with overdue units to assist with returns) Process prevents need for Invoice & Credit for overdue returns.
Repair Center and Hub Receiving Exception management.
New Sales order/Flash Alert management: ( New stock purchases)
Projects which vary in complexity.
The ability to immediately develop and maintain excellent customer relationships and effective internal working relationships with peers, technicians, engineers and supervisors with occasional interface with management for information.
Plan, organize, and prioritize multiple complex assignments and projects.
Work independently and in a team environment in order to achieve personal and team goals and complete assignments within established time frames
Experience using Microsoft PC software in a Windows Operating System ie: MS Excel (Vlook-up's, basic formulas, etc), MS Powerpoint, MS word
The ability to gather and analyze data
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SA Technologies - 13 months ago