Department: Physical Therapy Outpatient
Through the use of databases, other electronic information, and hard copy documents, providesassistance to all customer inquiries in a professional and courteous manner, and schedule anyrequested procedure within the capabilities of the Epic Cadence scheduling module. Assisttherapist with patient care when needed. Perform cleaning of therapy equipment and treatmentareas. Performs duties and responsibilities in a manner consistent with our mission, values, andMercy Service Standards.
Education: High school diploma required.
Experience: Individual must have two years experience in a hospital or clinical setting preferably within a scheduling department.
Other: Moderate computer skills with accuracy and speed needed to perform functions. Excellent grammar and interpersonal skills required. Well-modulated phone voice is required. Ability to deal with brief periods of work related stress. Knowledge of medical insurance and pre-certification. Data entry skills with knowledge of Epic, Word, Excel, and Windows are preferred.
Experience: Experienced scheduler with medical experience, excellent computer skills and good motor coordination and manual dexterity are necessary for typing, filing, scanning and numerical accuracy.
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Mercy - 2 years ago
We are the people of Mercy Health Ministry.
Together, we are pioneering a new model of care.
We will relentlessly pursue our goal to get...