Assistant Commissioner for Quality, Utilization and Analysis
Massachusetts Executive Office of Health and Human Services - Boston, MA

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Application Deadline: 04-05-2013 Duties: The Department ’s mission is to provide culturally competent quality services to improve the quality of life for adults with long term Mental Illness and children with severe emotional disturbances. Approximately 26,000 clients are served annually by the Department. Clinical and Professional services provided by the DMH cover a wide range of state operated and purchased services including: inpatient, residential, case management, emergency services, child/adolescent, forensic treatment services, outpatient, housing, supported employment, day programs and consumer advocacy services. The Assistant Commissioner will support the operations for the Deputy Commissioner of Clinical and Professional Services by setting the standards for inpatient facilities, support department wide quality management and data analysis activities and initiatives and provide assistance, support and project leadership to the Deputy Commissioner on high priority strategic projects.

Under the direction of the Deputy Commissioner, the Assistant Commissioner will provide day to day leadership to the DMH for developing and overseeing a proactive system of clinical accountability for the provision of effective, high quality and efficient multi-disciplinary mental health services by establishing standards of care and developing strategies/processes to assure consistent implementation of these standards across DMH Areas, programs and services. The Assistant Commissioner will take an active role supporting the Deputy in evaluating the impact of changes in policies, procedures, regulations and standards promulgated by the Department, regulatory and national accrediting bodies. The Assistant Commissioner will provide guidance and oversight to the Quality Management activities statewide. The Assistant Commissioner will be charged with defining the scope and the framework for the overall initiative.

The Assistant Commissioner will provide oversight and guidance to a number of committees and workgroups in selected quality areas and initiatives based reports and analyses which identify safety, effectiveness, timeliness and efficiency of agency programs and assures that all programs are patient centered and equitable. The Assistant Commissioner will lead overall DMH efforts to manage inpatient and community utilization; work collaboratively with the Mental Health Services division to identify service provision improvement opportunities and develop implementation strategies; lead, facilitate, coordinate, support and monitor completion of study initiatives and special projects; and, provide consultation to agency managers and staff to better manage the utilization of the Department ’s inpatient and community resources. The Assistant Commissioner will advise the Commissioner/Deputy Commissioner in deciding strategic, policy and service delivery enhancement issues; prepare position papers on service enhancement policy and implementation issues and strategies; recommend service delivery enhancement priorities, policies and strategies; represent the Deputy Commissioner on designated workgroups and special projects; represent the Deputy Commissioner with EOHHS on quality, utilization and data analysis related matters; interact with representatives of EOHHS agencies, state and federal agencies and the general public; represent the Deputy Commissioner when appropriate. Other duties, as assigned.

Qualifications: MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) six years of full-time, or equivalent part-time, supervisory or managerial experience in business administration, business management, or public administration and (B) of which at least three years must have been in a managerial capacity. SPECIAL REQUIREMENTS: None. Preferred Qualifications: Preferred Qualifications: MD or DO degree received from an accredited medical school or graduate degree in psychology, nursing, social work, or public health from a recognized degree-granting college or university or equivalent. Ten years of progressively more responsible positions in management and evaluation of a broad range of adult and/or child mental health programs and services.

Experience in public and private service field. Comments: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Massachusetts Executive Office of Health and Human Services - 21 months ago - save job