GSM-O Network Controller/Operator Lead - DIRECT LABOR
AT&T - Honolulu, HI

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GSM-O Network Controller/Operator Lead - DIRECT LABOR - 1244483 Description
      Serves as the Tier 2 technical expert responsible for the monitoring, operating and managing, troubleshooting and restoring to service any of the components comprising the DISN or DRSN networks. These include data/voice communications equipment, multiplexers (such as modems, circuit switching units, data switching units, secure telephone switches and PBX’s), data terminal equipment, (such as front-end processors, routers, 3270/SNA devices) and transmission media (such as coaxial and twisted pair cables, satellite, microwave, and fiber optics both vendor-provided and government owned). Performs pro-active monitoring of network elements alarms and alerts to identify those components/elements that may lead to or already are causing network degradation or failure. Accomplishes this through use of network management system(s) and associated assets on a continuous (rotating shifts) basis. Performs fault isolation and diagnostic/assessment functions to include determination and execution of corrective action(s) on real-time basis. Interfaces with functional users as well as remote operations centers in both routine and reactive monitoring situations. Maintains logs and records associated with reported problems or situations. Executes all reporting functions and data input associated with network management. Monitors security posture of network(s); reports suspected violations to designated authority. Coordinates with configuration management and implementation entities to ensure optimum dissemination of information and network efficiency. Performs operator level maintenance on all components/assets associated with network management systems. Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Level I, and Intermediate personnel. Supports senior staff as required and ensures customer requirements and project milestones are met.

      This position requires a minimum of ten years of experience with eight years of specific experience in telecommunications network management, operations, installation or development. Associate or Bachelor’s degree in a related field is a plus.

      Minimum Clearance Required - Secret

      Job - IT/Engineering/Technology
      Primary Location - Hawaii-HONOLULU

      Schedule - Full-time Shift - Day Job
      Employee Status - Regular
      Job Posting : Jun 22, 2012, 10:30:15 PM - Unposting Date : Ongoing
      Job Level - Associate/First Level Manager

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