EXAMPLES OF DUTIES:
The applicant will assist the General Manager and will need to maintain complete knowledge at all times of: All hotel features/services, hours of operation, all room rates, special packages and promotions. The hours of this position include working during the evening shifts and weekend management responsibilities
Perform administrative duties including: reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc. Critically review reports of occupancy, revenue etc. Make judgments and implement changes to maximize profits. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc.
Interview, hire, train supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team.
Ensure that staff reports to work as scheduled. Document any late or absent employees, and Coordinate breaks for staff. Conduct pre-shift meeting with staff and review all information pertinent to the day's business. Work extra respective shifts if staff members calls in
Assist the General Manager with Service Meetings with monitoring strategies with coaching and developing the employees
Physically tour and visually inspect property on a daily basis. Monitor cost control, properly condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with employees and customers.
Participate in community affairs and maintain positive public image for MidWEST Lodging Hotels. Meet with potential and current clients and promote hotel.
Provide additional support for MidWEST Lodging Hotels in an area of expertise to assure the future growth and success of all MidWEST Lodging Properties.
Travel to attend corporate meetings, sales trips, sales calls and serve on committees that will benefit the overall business plan and success of the hotel.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, rehabilitation plans, budget forecasting, quality assurance programs, hotel law, and the development of long-range planning.
Leadership skills to motivate and develop staff and to ensure accomplishment of financial goals. Able to set priorities, plan, organize, delegate, and control.
Ability to read, write, speak and understand the English language to communicate with management and staff--being persuasive, clear and to the point. Written communication skills to be concise, well organized, complete, clear and understandable in order to formulate complex reports and communicate with the public, staff, corporate offices, and owners.
Ability to move throughout premises and visually inspect conditions including bending, stooping and reaching arms overhead.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to work effectively under time constraints and deadlines.
Ability to travel to various sites on and off hotel property up to four miles per day and continuously perform essential job functions.
Ability to remain stationary and concentrate on tasks for long periods of time.