The Sales Manager 2, Group and Catering has overall responsibility for transacting group customer inquiries and lead requests and achieving revenue and booking goals for their team. Overall, the position is accountable for the following: Sales and Marketing Respond in a timely manner to incoming group/catering opportunities that are within predefined parameters. Refer opportunities to appropriate sales associate if business is outside these parameters. Work collaboratively with other sales channels (e.g., Area Sales, on-property resources) to ensure sales efforts are coordinated, complementary and not duplicative.
Understand the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell against them. Ensure business booked is within hotel parameters. Close the best opportunities for each property based on market conditions and individual property needs.
Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Transfer accurate, complete, and timely information to property in accordance with brand standards. Actively up-sell each business opportunity to maximize revenue for individual properties. Education and Experience Required: High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management. Preferred: Experience selling group business either at a property or in a sales office. Knowledge of property operations, F&B. Knowledge of the group sales process for all brands and how to close a sale.
Team-based selling experience. Hospitality Management Degree. Marriott International is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture. How to apply on Marriott.com 1)Go to Marriott.com/careers 2)On the bottom of the page click Apply Now 3)Then select "Americas Management" (This will pop open a new window) 4)Visit or Login to the site 5)Then click Detailed Search 6)Enter the job number given to you in the Job Opening Number box, click Search (Job number 720736) 7)Click the job title 8)This will bring up the posting, at the bottom there is an Apply For A Job Link The Sales Manager 2, Group and Catering is primarily responsible for handling customer inquiries and lead requests for groups (Full Service, 10-100 peak room nights) within predefined parameters.
The incumbent will work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty. This position will also ensure that business is turned over properly and in a timely fashion for quality service delivery. The incumbent is responsible for driving customer loyalty by delivering service excellence throughout each customer experience. This position will process business correspondence and create contracts and other related booking documentation as required.
This position requires excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
Hcareers.com - 2 years ago
- 6 days ago
National Flyer ( Chauffeured Taxis, Corporate sedans, Limousines, Luxury SUV's)
Silver Spring, MD
- 10 days ago
Easily apply to this job
Wireless Advocates, LLC
Wireless Advocates, LLC
- 14 days ago
Marriott International, Inc., is a leading lodging and hospitality company that develops, operates, and franchises hotels, corporate housing...