Housekeeping Supervisor
Omni Hotels 267 reviews - Charlotte, NC

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Begin Your Career with Omni Hotels and
Resorts! The Omni Charlotte Hotel is currently seeking an
experienced hospitality professional to join our leadership team as
our Housekeeping Supervisor.

Responsibilities Include :
*Inspects the cleaning and
servicing of guestrooms
* Provides immediate feedback to room
attendants if work is not up to standards; providing appropriate
follow up training.
*Reports any repairs or discrepancies of
guest rooms
*Assists in processing AM and PM room status
reports
*Assists with the maintenance of a fully stocked linen
closet
*Ensures each room attendant has appropriate supplies
and linen and maintains a neat and well organized cart.
*
Assists in the cleaning of guest rooms and laundry execution when
necessary.
* Assist with associate training and hold room
attendants accountable for Omni standards.
*To assist in
maintaining a highly motivated and trained staff that continually
strives for excellence in service and cleanliness.
*Assigns
special projects as directed by Housekeeping Management.
*To
successfully begin and close the AM and PM shifts in the absence of
Housekeeping Management.
*Close coordination and communication
with other internal departments.
*Monitor all guest requests to
ensure they are met within the prescribed time limits.
*Provide
support to the Director of Housekeeping and Assistant Director of
Housekeeping in all areas of Housekeeping Operations.
*Be
actively engaged with our guests and all hotel associates
*Encourage staff to create unique, personalized WOW moments at
every opportunity

Requirements:

Requirements Include :

*Minimum 2 years hospitality experience in a luxury high volume hotel; housekeeping supervisory experience preferred. Must have held previous hospitality leadership position or leadership responsibilities.
*Candidates must demonstrate a proven track record of successfully leading a team in a upscale hotel environment.
*Possess a strong attention to detail and have knowledge and appreciation for high standards of cleanliness/organization.
*Proven leadership skills which support an environment of employee growth and development, interdepartmental teamwork and exceptional customer service.
*Driven leader with the ability to perform multiple functions and troubleshoot when needed.
*The ability to effectively communicate and provide constructive feedback.
*Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills.
*Computer proficiency; to include Microsoft Office and Windows
*Minimum high school diploma
* The ability to stand and/or walk for long periods of time and lift/push/pull up to 40 lbs.
*Must be able to work a flexible schedule including nights, weekends and holidays.
*Bilingual (Spanish/English) preferred.

About this company
267 reviews
Not yet omnipresent, Omni Hotels has a portfolio of 50 hotel properties in the US, Canada, and Mexico. The luxury lodgings are targeted to...