Begin Your Career with Omni Hotels and
Resorts! The Omni Charlotte Hotel is currently seeking an
experienced hospitality professional to join our leadership team as
our Housekeeping Supervisor.
Responsibilities Include :
*Inspects the cleaning and
servicing of guestrooms
* Provides immediate feedback to room
attendants if work is not up to standards; providing appropriate
follow up training.
*Reports any repairs or discrepancies of
*Assists in processing AM and PM room status
*Assists with the maintenance of a fully stocked linen
*Ensures each room attendant has appropriate supplies
and linen and maintains a neat and well organized cart.
Assists in the cleaning of guest rooms and laundry execution when
* Assist with associate training and hold room
attendants accountable for Omni standards.
*To assist in
maintaining a highly motivated and trained staff that continually
strives for excellence in service and cleanliness.
special projects as directed by Housekeeping Management.
successfully begin and close the AM and PM shifts in the absence of
*Close coordination and communication
with other internal departments.
*Monitor all guest requests to
ensure they are met within the prescribed time limits.
support to the Director of Housekeeping and Assistant Director of
Housekeeping in all areas of Housekeeping Operations.
actively engaged with our guests and all hotel associates
*Encourage staff to create unique, personalized WOW moments at
*Minimum 2 years hospitality experience in a luxury high
volume hotel; housekeeping supervisory experience preferred. Must
have held previous hospitality leadership position or leadership
*Candidates must demonstrate a proven track
record of successfully leading a team in a upscale hotel
*Possess a strong attention to detail and
have knowledge and appreciation for high standards of
*Proven leadership skills which
support an environment of employee growth and development,
interdepartmental teamwork and exceptional customer
*Driven leader with the ability to
perform multiple functions and troubleshoot when needed.
ability to effectively communicate and provide constructive
*Must be service
and detail oriented; possessing a friendly approachable demeanor and
strong problem-solving skills.
*Computer proficiency; to include Microsoft Office and
*Minimum high school diploma
* The ability to stand and/or walk for long
periods of time and lift/push/pull up to 40 lbs.
*Must be able to work a
flexible schedule including nights, weekends and holidays.
*Bilingual (Spanish/English) preferred.
Not yet omnipresent, Omni Hotels has a portfolio of 50 hotel properties in the US, Canada, and Mexico. The luxury lodgings are targeted to...