End-User Support Engineer
A + Search - Sunnyvale, CA

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Job #: 5283APS

Job Title: End-User Support Engineer

Location: Sunnyvale, CA

Type: FTE (Full Time)

Salary: Market

We are looking for an energetic, adaptable individual with personal initiative and excellent communications skills to join our IT team supporting a diverse base of systems. This individual will be responsible for supporting our end users running Windows, Mac and Linux operating systems. This is a growth position with exposure to a broad range of IT technologies.

Responsibilities:
  • Provide both local and remote end-user support for employees
  • Active Directory Account and System Administration
  • Deployment of physical and virtual systems.
  • Participate in an on-call rotation to support end-users, on-site and off-site datacenters.
Qualifications:
  • We are looking for an individual with excellent work habits, communications skills, personal initiative, the ability to work with diverse systems and above all the ability to adapt and learn.
  • Must be able to manage their own time, multi-task, and feel comfortable dealing with multiple priorities at the same time
  • 1 year hands-on end-user support experience.
  • Experience with Windows (XP/Vista/7), Mac OS/X, Linux (Fedora/Ubuntu).
  • Experience with Apple Desktops and Laptops, Dell Desktops, Lenovo Laptops (ThinkPad).
  • Experience with printers and printing.
  • Experience with imaging/automated deployment technologies such as Ghost, WAIK, ADS, RIS, Puppet, Kickstart, etc.
  • Understanding of networking and networking devices including switches, home router/firewall configuration, wireless configuration.
  • Understanding of commonly used applications (Word, Excel, Outlook, Powerpoint, Mail.app, IE, Firefox, Chrome)
  • Active Directory User Administration
  • BA/BS Preferred.
Thanks,

Shane Kander

skander@aplussearch.com

650-641-0288