GENERAL STATEMENT OF DUTIES: Performs a variety of complex clerical duties; performs related work as required.
DISTINGUISHING FEATURES OF THE CLASS: The work in this class involves responsibility for the performance of difficult and varied clerical duties. Employees in this class are required to exercise independent judgment and the work is reviewed by the supervisor through conferences and results achieved.
Examples of Duties: EXAMPLES OF WORK (ILLUSTRATIVE ONLY): ESSENTIAL: Accurately types memorandums, correspondence, reports and documents from rough drafts; composes correspondence in accordance with standard policies and general instructions; handles confidential information; responds to written and verbal citizen inquiries and requests for service; explains policies and procedures; arranges appointments and meetings; routes incoming mail and correspondence; performs bookkeeping and payroll functions; maintains files; requisitions supplies; prepares purchase orders; maintains records; compiles statistical data and reports; performs data entry; keeps informed on improved office procedures and equipment; operates a computer, calculator, typewriter, copier, transcriber, document imaging and related office equipment; greets customers by telephone and in person; takes minutes at meetings.
Typical Qualifications: KNOWLEDGE, SKILLS AND ABILITIES: ESSENTIAL: Knowledge of modern office procedures, practices, systems and equipment; knowledge of accepted filing and record maintenance procedures; ability to type accurately and with a minimum speed of 60 wpm; ability to perform complex clerical work involving independent judgment and requiring attention to accuracy and speed; ability to meet deadlines under pressure; ability to spell and use correct grammar; ability to maintain confidentiality; ability to maintain effective working relationships with employees, Boards and Commission members and the general public; ability to exercise independent judgment and use resourcefulness and tact in solving problems; ability to operate a computer; ability to communicate clearly, both orally and in writing; ability to meet the public courteously and to obtain and give information; ability to understand and carry out complex oral and written instructions; demonstrated ability to follow a management style that is input-oriented and values problem solving and the development of partnerships; demonstrated ability to work effectively as a member of a team; desire to be part of an organization that values service, people, integrity, responsibility, innovation and team work; and skill in the use of word processing and spreadsheet software applications and document imaging equipment.
ACCEPTABLE EXPERIENCE AND TRAINING: Considerable clerical experience and possession of a high school diploma, or its equivalent, supplemented by advanced course work in secretarial and business practices; or any equivalent combination of experience and training which provides the essential knowledge, skills and abilities.
Supplemental Information: APPLICATION: Please submit an application to Randy Peck, Personnel Manager, City Hall, 50 West 13th Street, Dubuque, Iowa 52001-4864 by September 7, 2012. (Applications submitted via this website are received by Mr. Randy Peck and the Personnel Office Staff.) The Personnel Office may be contacted at (563) 589-4125 or citypers@cityofdubuque.org. Women, minorities and qualified persons with disabilities are encouraged to apply.
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
City of Dubuque, IA - 8 months ago
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