DATA PROCESSING USER SUPPORT TECHNICIAN ...
State of Hawaii - Hawaii

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Recruitment Number 213048 - Island of Oahu Employment Only - The immediate vacancies are located in Waipahu to Aiea, Manoa to Kahala and at the Hawaii State Hospital in Kaneohe, Oahu - The immediate vacancies at the Hawaii State Hospital in Kaneohe are Temporary.

NOTE: Employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. Once you become a member of the civil service, you become eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to an employee in a permanent position with the exception of return rights and placement rights associated with a reduction-in-force.

A continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the Job Opportunities Listing page of our website.

Duties Summary:

Independently plan and conduct training for, and provide technical assistance to departmental personnel in the use of a variety of data processing equipment, systems, and applications; and schedule and coordinate training center activities and maintain equipment and supplies; and perform other related duties as assigned.

Minimum Qualification Requirements:

To qualify, you must meet all of the following requirements:

Education: Graduation from high school, or equivalent, with satisfactory completion of courses demonstrating knowledge of English grammar, spelling and punctuation.

General Experience: Two years of work experience which demonstrated the ability to read and understand complex written materials such as rules, procedures, or policies; and to write simply and clearly. At least one year must have included experience in preparing outlines, visual aids, and informational material for group presentations and demonstrated the ability to interact directly with people and speak to and provide technical instructions or information to groups of people.

Specialized Experience: Two years of work experience which demonstrated effective use of personal computers, peripheral equipment (e.g., printers, modems, disk drives, etc.), and a variety of applications (e.g., word processing, electronic mail, spreadsheet, data base management). At least one year must have involved providing assistance and advice to users in resolving hardware and software problems, which included identifying the nature of a variety of problems (i.e., user error, printer error, system/network error) and resolving them based on previous experience, by consulting manuals, consulting with and/or referring problems to vendors or higher level data processing personnel.

Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements, will apply.

Special Requirement: Some positions require the ability to lift and carry objects weighing up to 40 pounds.

The information provided above represents a summary of the complete Minimum Qualification Requirements . To view the Requirements in their entirety, please CLICK HERE .

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Other Information:

TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the Internal Complaint and Merit Appeals Board Processes.

State of Hawaii - 19 months ago - save job - block
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