Make a difference in someone’s life!
Volunteers of America of Western New York, Inc. is a growing non-profit human services agency that has been serving families and individuals in need for more than 100 years. We are looking for talented individuals who are results oriented and strive to achieve the best possible outcomes for the clients and communities we serve.
Volunteers of America is committed to nurturing greener communities by encouraging people to recycle their gently used goods and reuse by shopping at Volunteers of America resale stores.
A Retail Associate operates in a fast paced, goal oriented, multi-tasking environment serving donors and retail customers. By staying focused on quality and productivity while performing highly repetitive team-based tasks, the Retail Associate meets or surpasses established goals and objectives.
May perform one or more of the following duties:
- Cashiers – quickly, efficiently and cheerfully handles customers and money
- Donation Attendant – Kindly and efficiently receives and sorts donations
- Softgoods or Hardgoods Processor – perform repetitive tasks such as tagging, hanging, and sorting, of clothing, shoes and accessory items, home décor, house wares and miscellaneous items, for entire shift achieving or surpassing set goals
- Assesses needs of customers and/or donors and provides appropriate level of service and expertise
- Communicates with customers about style, quality and value of products
- Participates in merchandise handling, including: receiving inventory, replenishment, fitting rooms re-shop, markdowns, and price management
- Processes donated goods for placement on sales floor according to production standards and goals, monitoring individual department needs as well as customer needs
- Participates in other operational activities, including visual execution, maintenance and other store support
- High school graduate or equivalent preferred
- Ability to stand, bend, reach, lift and perform repetitive tasks
- Ability to work closely with others and as a team
- Desire to continually strive for meeting or beating set goals
- Open availability and flexibility to meet customer demand and the needs of the business
Volunteers of America Western New York - 19 months ago