Senior Account Manager in Construction
Lockton, Inc. - Hartford, CT

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More than 4,450 professionals at Lockton provide more than 15,000 clients around the world with insurance, benefits, and risk management services that improve our clients’ businesses. From its founding in 1966 in Kansas City, Missouri, Lockton has attracted entrepreneurial professionals who have driven its growth to become the largest privately held insurance broker in the world and 9th largest overall . Independent researcher Greenwich Associates awarded Lockton its 2011 Service Excellence Award for risk management for large companies. For three consecutive years, Business Insurance has recognized Lockton as a " Best Place to Work in Insurance ." To see the latest insights from Lockton’s experts, check Lockton Market Update .

Lockton is known throughout the insurance industry as an entrepreneurial, progressive and successful insurance broker. As a result of continued individual and group accomplishments, Lockton has a record of steady and substantial growth. If you are a committed professional with a passion for delivering unparalleled service, Lockton is interested in hearing from you.

  • Manage the renewal process of current client business
  • Participate in renewal strategy meetings with Clients and Underwriters
  • Request renewal quotes from present carrier
  • Update and complete coverage analysis for Account Executive (AE) review
  • Review work prepared by Account Manager(AM)
  • Send submissions to markets, review quotes and prepare proposals (with assistance from AE)
  • Arrange renewal presentation to client (with assistance from AE)
  • Oversee renewed account with AM
  • Participate in the new business marketing process as directed by AE Cross Sell
  • Attend staff meetings, educational workshops and industry meetings
  • Manage and develop mid-size accounts
  • Administer new business with assistance of Producer and AM
  • When policy is received, prepare coverage analysis
  • Analyze loss summaries, loss projections and stratifications for client
  • Prepare marketing reports for clients
  • Responsible for checking the work processed by AM and others
  • Develop technical expertise and mentor AM
  • Coordinate support services with Claims, Loss Control, Financial Services, Surety and Analytics
  • Assist AE in client budget presentations
  • Responsible for resolving account criticisms
  • Participate with Producer and AE in decision-making process on client credit balances over 90 days
  • Resolve accounting discrepancies with general knowledge of Nexsure
  • Strong working knowledge of spreadsheet applications and formula calculations
  • Respond in a timely manner to the requests and needs of the client, producer, and AE
  • Make positive contribution to customer satisfaction and constantly strives to improve service to the customer

  • Degree in Business or equivalent education and/or experience
  • 5 years experience with complex commercial property and casualty and construction account management
  • Current property and casualty insurance license or the ability to obtain immediately.
  • Experience in marketing and servicing the insurance needs of construction accounts
  • Understanding of commercial rating concepts
  • Organizational and time management skills to prioritize heavy workloads to meet time sensitive deadlines
  • Demonstrate professional, tactful negotiation and persuasion skills to achieve objectives
  • Proficiency with Microsoft Word, Excel and Outlook
  • Strong understanding of general insurance accounting, including client invoicing
  • Demonstrate interpersonal communication skills and ability to interact with Associates at all levels of responsibility
  • Demonstrate understanding of when to proceed alone and when to involve the Team Leader, Producer or others
  • Ability to consult clients on other company services and insurance needs
  • Ability to compile, analyze and interpret financial information and data to facilitate decision-making
Lockton Companies, LLC is an equal opportunity employer. As a privately held company, we offer a competitive compensation and benefits package reflecting our commitment to attracting and retaining great individuals. This includes health and dental coverage, which begins on your first day of work, 401(k) with match and immediate vesting, a competitive vacation plan and unrivaled career advancement opportunities.

**NO AGENCIES PLEASE** Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.