Admitting Counselor/Registration Clerk Gundersen Lutheran Medical Center -
La Crosse, WI
High School Diploma or Equivalent Required
Schedule: Two week rotating schedule
Week 1: Monday, Friday, Saturday, Sunday
Week 2: Wednesday OR Thursday
Hours: 10:30pm or 11:00pm to 6:30am or 7:00am
The Admission Counselor is responsible for providing customer service to both internal and external customers regarding demographic information, insurance coverage, pre-certification and patient responsibility prior to admission and/or discharge. This information is used to assure prompt reimbursement for services rendered and to assist the patient in obtaining funding for services. Utilizes patient scheduling system as needed.
Education/Learning Experience:
Required: High school diploma or equivalent. Successful completion of defined core competency testing for Admitting Counselor/Registration Clerk.
Work Experience:
Required: 1-3 years experience in a general support or service area, requiring basic occupational knowledge and skills.
Skills/Knowledge:
Required: Computer competency in Windows and Microsoft Office, customer service experience.
Desired: Medical terminology class, 3-5 years experience in a Health Care setting.
Gundersen Health System - 11 months ago
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