Customer Service Representative
Jacobson Companies, Inc. - Marshalltown, IA
Full-time, Part-time

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Customer Service Phone Representative

Jacobson Staffing Company has several immediate openings, full-time and part-time for Inbound Customer Service Phone Representatives and Bilingual Specialists; available in Newton, IA AND Marshalltown, IA.

The CSR carries out all customer service activities such as tech support, responding to inquiries, updating customer information, tech dispatch, handling complaints etc; in a prompt, courteous, and effective manner. All calls are inbound-CSR must have good data entry skills and basic knowledge of Microsoft Applications. Must be detail-oriented and be able to perform several tasks simultaneously. CSR must have excellent phone service and communication skills. Project a can-do attitude at all times!

Must have excellent communication and customer service skills

Must be flexible with schedule and reliable

Must have good data entry skills and pass pre-employment test for accuracy

Must pass criminal background check

Must show documents for U. S. Citizenship or valid work visa.

GED or equivalent

Must have basic knowledge of Microsoft Applications

Must have reliable transportation to and from work

Must have good, positive work attitude and ability to multi-task

Contact: Danielle Aeschliman or Margo Knight