Customer Service Phone Representative
Jacobson Staffing Company has several immediate openings, full-time and part-time for Inbound Customer Service Phone Representatives and Bilingual Specialists; available in Newton, IA AND Marshalltown, IA.
The CSR carries out all customer service activities such as tech support, responding to inquiries, updating customer information, tech dispatch, handling complaints etc; in a prompt, courteous, and effective manner. All calls are inbound-CSR must have good data entry skills and basic knowledge of Microsoft Applications. Must be detail-oriented and be able to perform several tasks simultaneously. CSR must have excellent phone service and communication skills. Project a can-do attitude at all times!
Must have excellent communication and customer service skills
Must be flexible with schedule and reliable
Must have good data entry skills and pass pre-employment test for accuracy
Must pass criminal background check
Must show documents for U. S. Citizenship or valid work visa.
GED or equivalent
Must have basic knowledge of Microsoft Applications
Must have reliable transportation to and from work
Must have good, positive work attitude and ability to multi-task
Contact: Danielle Aeschliman or Margo Knight