Floating Copy and Mail Specialist -Lexington Territory
Ricoh 414 reviews - Lexington, KY

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Supports the daily operations of one or more MS locations including any or all of the following: copy production and finish work, operation of a mail center, maintaining billing logs and reports. Supports the region's MS logs and reports, the MS services during implementation and fills in for absences and vacations throughout the Ricoh Management Services locations, as well as assists during start-up of new accounts. Responsible for supporting operational objective at all existing customer sites within a geographic territory. This position reports directly to the FSR Manager or the IAM, depending on marketplace personnel configuration.

Assists new MS site implementation
Assists Site Manager or Supervisor in offering suggestions for improvement. May include new suggestions or suggestions to existing processes or procedures
Assists in the training of new and existing employees
Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor
Collects data for the completion of the Monthly Management Report as directed by the Site Manager or Site Supervisor
Orders paper, toner and other supplies as directed by Site Manager or Supervisor
In the absence of onsite personnel, may perform any of, but is not limited to the following duties:
Processes all incoming and outgoing mail
Performs other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations
Filing and labeling of documents and other materials for storage and retrieval
Shipping and Receiving, including the movement of boxes and or equipment
Provides Courier Service for the pickup and delivery of mail and copy jobs, on campus and offsite
Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests. May include the usage of binding, folders, laminators, etc.
Performs basic troubleshooting on all equipment used within the Ricoh Center
Assists in the coordinating of work assignments to meet specific deadlines and service deliverables
Manage all aspects of the Ricoh Center in the absence of the Site Manager or Supervisor
Directs or leads the Daily Huddle in the absence of the Site Manager or Supervisor. For one person sites, attend the Daily huddle via conference call
Performs Front Desk Receptionist duties
Performs other duties as required

QUALIFICATIONS (Education, Experience and Certifications)
Requires high school diploma plus 6-12 months of related work experience
Requires valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per Company policy
Requires experience in use & operation of shrink-wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators & related equipment
Requires experience with postage meter and equipment

We are an Equal Opportunity Employer, M/F/D/V

About this company
414 reviews
Ricoh Americas represents Japan's Ricoh Company in Central America, North America, and South America. The unit markets, sells, and...