Systems Engineering Architect
CHC Consulting - Middletown, NJ

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Description: This project implementation coalesces the functionality of eRepair into EM ABS / EBTA / EBTA GUI. This results in substantial cost savings, cost avoidance & reduction in sustaining costs for Total Cost of Ownership. Project will include the consolidation of WFA/C-SE, WFA/DI-SE & NSDB-SE into their respective 22-state applications. The combination of EM ABS (MOTS 14148), EBTA (MOTS 4667), & EBTA GUI (MOTS 8155) provides comparable functionality but significant new functionality is still needed. In addition, there are additional interface applications that require enhancement, i.e., code-impact to support retirement functionality. EM-ABS will provide new/additional functionality for the 9 state (SE) large business user community by developing user authorization and authentication data load software. Additionally, EM ABS will develop capability to associate POTS facilities with specific customer-s BTN to support authorization requiring EM ABS to build batch interfaces to ACCT, CRMST, & CABS. As a result, EM ABS will be able to support the end to end ticket flow and provide MLT testing support. EM-ABS will. EBTA will be enhanced to provide current eRepair functionality for Affiliate ISPs through building a new interface to BBT SA BPM to support status pushes and ticket closing & building a new interface to BONS for SE DSL outage determination. Additionally, a new interface will be developed with ISAAC for DSL testing. EB/TA will gain significant new functionality and as a result will be able to support 9-state ticket creation and status check via CSI-Trouble Management to WFA/C and will have an interface that supports interactive prompts. EBTA GUI will be leveraged to support GUI access for ticket creation/status and create an interface with ISAAC for DSL testing. EBTA GUI will gain significant new functionality and as a result will be able to support interactive prompts. The ISSAC-WFE, EBTA, and EBTA GUI enhancements will introduce significant new functionality for existing 13 state wholesale DSL users. Today these users do not have the ability to, via EBTA, test / troubleshoot DSL problems prior to opening a ticket

Job Description:

The candidate will be responsible for analyzing system and business functions supported in several ticketing and customer facing systems. Provide proposals to migrate functionality in target architecture systems. Interact with business partners to understand current business functions and suggest innovative solutions to provide similar functionality at minimal cost in target system. Author functional and non functional system requirements.

Collaborate with development and test teams to review design and test docs and ensure they confirm to the feature functionality that was requested in the system requirements.

Defect management, Troubleshooting and root cause analysis.

Systems Engineering

Expert

Required

System Development

Intermediate

Required

SDLC

Expert

Required

Defect Management

Expert

Required

Architect

Expert

Required

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