Case Management Coordinator Hospital Case Managment Full time
Baystate Health - Massachusetts

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About Baystate Health

Baystate Health is an integrated health care delivery system serving a population of nearly 1 million people in western Massachusetts. We are one of the largest health systems in New England with over 10,000 employees, three hospitals, and over 60 medical practices. Baystate Medical Center is the Western Campus of Tufts University School of Medicine, has the only Level 1 Trauma Center in the region and the only neonatal and pediatric intensive care units.
The incumbent in this position establishes and maintains office procedures. Provides office operations/management and extensive administrative support to the Care Management Department. Schedules meetings, conferences and appoitnments in accordance with established procedure. Contacts parties, schedules room, makes apporpriate arrangements, ie catering, travel, hotel, within required time frames. Oversees Directors calender. Organizes external agency presentations on site. Takes minutes for department related committees. Collates/format agenda items and related material in establishing meeting agenda. Maintains an accurate database on the denied and appealed cases. Prepares complex administrative reports, statements, etc., in accordance with established department procedure. Maintains list of agencies and community resources and publishes on a quarterly basis;maintains and communicates nursing home bed availability; prepares Medicaid and Medicare monthly reporting; Completed Medicaid bed hold documentation. Maintains documention in support of free care fund. Receives and screens visitors and telephone calls. Greets and receives visitors in a courteous and professional manner and promptly notifies appropriate personnel when required. Screens incoming calls and routes to appropriate person or takes accurate message. Establishes contacts inside and outside Hospital to obtain or relay information, arrange meetings, gather data, etc. Efficiently obtains and/or relays information and interacts with a variety of healthcare system executives, medical staff and/or customers in a professional and efficient manner at all times.
High School/GED required. Associate Degree preferred. 3-5 years experience in a similar position. Sound judgement, strong interpersonal skills, high level of motivation, demonstrated problem solving and advanced organizational skills and ability to work with little guidance. Ability to manage multiple priorities, support projects of various scopes and maintain proficiency including Microsoft Office Site Word, Excel, PowerPoint, and Outlook

Other Information

Full-time 40 hours per week Monday - Friday 8:00 am - 4:30 pm.
Location 759 Chestnut St.
Testing Required - MS Word, Outlook, Excel, Powerpoint, Typing
Resume required

How to Apply

Please submit your application via the internet. If you wish to apply in person you can come to the following locations and submit an on-line application:

Baystate Health
280 Chestnut Street
Springfield, MA

Baystate Mary Lane Hospital
85 South Street
Ware, MA

Baystate Franklin Medical Center
164 High Street
Greenfield, MA

Equal Employment Opportunity

Baystate Health is an equal opportunity employer committed to an inclusive and diverse workforce. Baystate Health recruits, hires, promotes and transfers qualified persons into all job classifications without regard to race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability, or military status. Baystate Health, in all its employment actions, also takes affirmative action to achieve prompt and full utilization at all levels and in all segments of the work force of minorities, women, Vietnam-era or disabled veterans, and disabled individuals.

Baystate Health - 20 months ago - save job - block
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