Position Title: IFP Skill Builder
Reports to: Supervisor CPA – IFP
FLSA Status: Non-Exempt
I. Minimum Requirements:
Education: High school diploma or GED. Bachelor’s Degree preferred.
Experience: Previous experience in children and family services preferred.
II. Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel. The employee is occasionally required to stand, walk, stoop, kneel or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.
III. Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
IV. Position Summary:
The IFP Skill Builder, corrects, and updates the data input of Permanency Services to ensure continuous data improvement and compliance with state and federal regulatory agencies. The IFP Skill Builder may also provide support and assist IFP Therapist or Supervisor with services to children and families.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned according to qualification of staff and development of programs.
- Provide culturally competent home-based services, education and support to enable children to remain in the home setting.
- Assist families in acquiring basic living skills, including parenting, household management and emotional/behavioral regulation.
- Complete and/or review IFP Intervention Plan with IFP therapist and with treatment team.
- Implement IFP goals generated by the IFP therapist.
- Attend Monthly team meetings and staffings while collaborating in treatment delivery.
- Maintain 24/7 availability to clients.
- Attend meetings, seminars and other educational functions of the agency as identified by supervisor.
- Provide, maintain and submit needed records for the purpose of quality assurance and agency billing.
- Update documentation monthly or as requested by supervisor.
- Complete discharge summary within two (2) days of client’s exit per IFP therapist’s guidance.
- Participate in weekly supervision meetings/case conceptualization.
- Follow mandatory reporting laws. When a child is endangered, either in areas of health, neglect, physical and/or sexual abuse, all staff are legally obligated to report that information to authorities.
- Maintain a current Driver’s License and Automobile Insurance, (as required by agency’s insurer).
A. Code of Conduct
1. Demonstrates understanding of and adheres to the Code of Conduct.
2. Conduct reflects the company’s values and a commitment to the Code of Conduct.
3. Demonstrates the company’s values in every situation.
4. Adheres to and abides by all policies and procedures as reflected in the Employee Handbook, Department policy manuals, and all other applicable manuals.
B. Quality Assurance
1. Ensures child files contain all required past and present records (i.e. medical, mental health, educational, birth, etc).
2. Monitors, updates, and corrects client information as needed.
3. Reviews reports for accuracy and provides follow-up on missing and incorrect data.
C. Skill Builder Work
1. Establishes working relationships with clients so they feel safe and secure.
2. Responds to client’s needs promptly and maintains professionalism in dealing with any issues that arise.
3. Asks questions to check for clarification, commits to follow-through.
4. Handles upset clients per KVC policy and procedures.
5. Demonstrates ability to submit timely reports and quality documentation.
Attends monthly team meetings to ensure service collaboration and updates.
6. Attends court hearings as requested; presents professionally and communicates effectively.
D. Decision Making
1. Makes appropriate decisions when dealing with clients to facilitate safety, permanency, and well-being.
2. Will consult with the supervisor when needed or when questions arise.
3. Makes decisions based on KVC policy and procedures.
4. Addresses problems/issues and/or opportunities and works to achieve the desired outcomes per KVC guidelines.
5. Formulates clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option.
6. Implements decisions or initiates action within a reasonable time.
7. Includes others in the decision making process as warranted to obtain good information, makes the most appropriate decisions and ensures buy-in and understanding of the resulting decisions.
E. Managing Work (Time Management)
1. Prioritizes by identifying more critical and less critical activities and tasks; adjusts priorities when appropriate.
2. Makes preparations by ensuring required equipment and/or materials are in appropriate locations so that own and others’ work can be done effectively.
3. Effectively allocates own time to complete work, coordinates own and other’s schedules to avoid conflicts.
4. Leverages resources by taking advantage of available resources (individuals, processes, departments and tools) to complete work efficiently.
5. Stays focused, uses time effectively and prevents irrelevant issues or distractions from interfering with work completion.
1. Understands changes in work tasks, situations and environment as well as the logic or basis for change; actively seeks information about new work situations.
2. Approaches change(s) positively by treating change and new situations as opportunities for learning or growth; focuses on beneficial aspects of change; speaks positively about change(s) to others.
3. Quickly modifies own behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist in ineffective behaviors.
G. Stress Tolerance
1. Stays focused on work tasks and productively uses time and energy when under stress.
2. Presents a positive disposition and maintains constructive interpersonal relationships when under stress.
3. Copes effectively by developing appropriate strategies as needed.
H. Manages Conflict
1. Opens discussions effectively by establishing a clear and compelling rationale for resolving conflict.
2. Clarifies the current situation by collecting information from relevant sources to understand the conflict.
3. Objectively views the conflict from all sides.
4. Stays focused on resolving the conflict and avoids personal issues and attacks.
5. Develops others’ and own ideas by presenting and seeking potential solutions or positive courses of action.
6. Takes positive action to resolve the conflict that addresses the issue.
7. Closes discussions with clear summaries to ensure that all are aware of agreements and required actions.
1. Maintains stamina and keeps a strong work pace over time; exhibits intensity in completing work objective.
2. Performs mentally or physically taxing work effectively; retains the capacity for effective action or accomplishment over long periods of time.
J. Safety Intervention
1. Follows regulations and safety procedures.
2. Asks others to follow regulations and safety procedures.
3. Detects hazards and safety problems related to both clients and environment of care.
4. Reports and/or corrects unsafe working conditions.
1. Organizes communication by clarifying the purpose and importance; stresses major points; follows a logical sequence.
2. Ensures understanding by seeking input from audience; checks for understanding; presents message in different ways to enhance understanding.
3. Attends to messages from others; correctly interprets messages and responds appropriately.
1. Dresses appropriately and maintains a professional, business-like image.
2. Displays a professional demeanor by exhibiting a calm appearance; does not appear nervous or overly anxious; responds openly and warmly when appropriate.
3. Speaks confidently by using a self-assured tone of voice.
4. Responds appropriately to changes in work environment.
5. Actively seeks opportunities to increase knowledge of new procedures and/or policies.
Requires a High school diploma or GED. Bachelor’s Degree preferred.
Previous experience in children and family services preferred.