Patient Education Specialist
Lehigh Valley Hospital - Allentown, PA

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Passion. It’s what drives everyone at Lehigh Valley Health Network to create one of America ’s best hospitals and one of the nation’s top places to work. It’s been the heart of our story for more than 100 years. Our employees have a passion to continually go the extra mile to create a healthier community. Lehigh Valley Health Network is consistently recognized among America 's best health networks and enjoys the privileges and benefits of a wide range of affiliations and accreditation.

The Patient Education Specialist oversees the establishment of goals, objectives, and priorities of a team within the Division of Education. Assists with fiscal operations, including accounting, planning, authorizing expenditures, and reporting. Coordinates work activities of staff. Maintains communication between department heads and coordinates intradepartmental functioning. Reviews and analyzes activities and data to aid planning and to improve service utilization. Develops educational policies and procedures for institutional use and ensures compliance with regulatory agencies, staff competencies, and licensure. Acts as liaison to management team, staff, providers and outside organizations to coordinate the education services of the network and to facilitate problem resolution. The Patient Education Specialist reports to the Director of Knowledge Management in the Division of Education.

REQUIRED: Minimum of five (5) years recent experience in practice specialty. BSN or bachelors degree in related field. Research and writing skills, including literature reviews, survey development, training curricula, reports, white papers, and proposals. Must be computer literate. Possess excellent interpersonal, written and oral communication skills; organizational and time management skills, and able to multitask. Able to work a flexible schedule. Bachelor's in health care related field, RN

PREFERRED: Demonstrated experience in project management, customer service, consultative skills, instruction and curriculum, educational theory, instructional technology, assessment and evaluation. MSN or masters degree or relevant professional credentials. Certification in patient education preferrred. Vision and dedication to being a pioneer in redefining educational solutions for adult learners but with the strong results orientation needed to implement systems and procedures to make this vision a reality. Knowledge in the areas of education and training needs assessment and analysis, research, benchmarking, instructional design, delivery and facilitation techniques, adult learning theory, training evaluation and measurement techniques. Master's Degree is preferred , Professional certification in nursing specialty preferred or actively pursuing the same

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