Sodexo is seeking a Retail Manager at Wesley Long Hospital a 175 bed acute care hospital and part of the Cone Health System. Cone Health is comprised of 3 acute care hospitals, one Behavioral Health Hospital and The Women’s Hospital of Greensboro. Sodexo provides a number of non-clinical services and supports the Cone Health System in their journey to be a World Class provider of health care to the greater Greensboro area. This position supports that mission by providing leadership for our Retail Food Service team in the delivery of safe, sanitary and innovative services to our Patients, Customers and hospital Employees.
This position functions as part of a team of the Food & Nutrition Services team and reports to the General Manager
The ideal candidate for this position will:
- Exhibit Sodexo’s “CARES” behaviors (Compassion, Accountability, Respect, and Service)
- Have the experience and drive to improve Employee and Customer Satisfaction
- Experience with driving Retail Sales using Sodexo operating processes yet maintain the creativity necessary to exceed customer expectations.
- Drive, dependability and the ability to work in a fast paced environment
- Build and foster positive working relationships with key constituents, including Administration, Physicians, Nurses, Employees and department team members
- Ability to inspire employees to excel in Customer interactions
- Be able to deliver superior results by directing and motivating a team of employees to complete assigned responsibilities leading to superior outcomes
- Prior experience in a Restaurant setting
Maintains food quality and customer service in a cash handling retail food operation that includes branded concepts, in-house formats and signature designs. May assume GM's responsibilities and authority in his/her absence. Assists in maintenance of cash control and payroll records. Assists in supporting the financial/HR functions. Maintains customer satisfaction and good public relations.
Qualifications & Requirements:
Basic Education Requirement - High School Diploma or GED
Basic Management Experience - 1 year
Basic Functional Experience - 1 year of work experience in concessions, retail sales, or store operations.
Sodexo will require a background check and may require a drug screen for this position.
Sodexo is an EEO/AA/M/F/D/V employer.
Sodexo is a global leader in integrated food and facilities management. Our North American operations leverage the diversity, skills and...