Demonstrates the philosophy of the sponsoring Lutheran congregations, through upholding the LSS mission of “Older Adults Living Life to the Fullest”, core values and code of conduct.
Provides medication administration and physical care to residents while assisting the Charge Nurse in accordance with our established nursing care procedures and as may be directed by your Charge Nurse , Supervisors or DON.
Works as a member of and collaboratively with the interdisciplinary team with a focus on maintaining the resident as the director of their care.
Performs all Certified Nurse Assistant (CNA) duties as needed or when directed.
Prepares, administers and documents medication as defined by the State approved CMT curriculum and under the supervision of a licensed nurse.
Observes residents for side effects, interactions and implications of common medications.
Follows all safety procedures and protocol as dictated by LSS policy, federal and state regulations and standard nursing practice. Reports all hazardous conditions, defective equipment and accidents or incidents to the Charge Nurse immediately.
Person-Directed, Quality Focused Care to include the following:
Leadership and Partnership to include the following:
- Through interaction and observation of each resident’s individual preferences, concerns and desires creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm resident environment.
- Takes direction and cues from each resident as an individual to tailor their interactions with and care of each resident based on direction and feedback from the resident.
- Actively participates in continuous quality improvement and looks for ways to make things better and listens to and shares ideas.
- Protects and supports resident rights and immediately reports any violations to the appropriate personnel.
Learning and Teaching Centered to include the following:
- Takes active role in providing quality care and services, contributing to resident/customer outcomes and the organization’s success.
- Takes initiative. If you know something needs to be done, do it.
- Shares thoughts, ideas and suggestions and provides input when requested.
- Accepts responsibility for doing the job the right way and admits and learns from mistakes.
- Contributes to making everyone feel that they belong. Do not offend, make fun of, embarrass or gossip about coworkers.
- Open to new ideas, different points of view and changes.
- Discusses and resolves differences constructively, shares concerns appropriately and directly with those involved and/or obtains direction from supervisor or Human Resources.
- Practices good stewardship, uses resources wisely and responsibly.
Customer Service Driven in interactions with residents, family members, co-workers and all other customers to include the following:
- Encourages and supports residents to continue to learn and grow.
- Promotes resident independence by taking the needed time to work with residents and encouraging residents to live life to the fullest.
- Looks for and helps to create new opportunities for residents to participate and/or make a contribution.
- Seeks opportunities to grow skills and knowledge, whether through formal or informal means.
- Attends and participates in scheduled training and educational classes, orientation programs, and activities.
Knowledge, Skills, Ability
- Friendly to residents, families and coworkers. Smiles and uses basic manners, such as greeting people in a warm manner, offering to help, and thanking customers for the opportunity to serve them.
- Answers phones in a polite manner, greeting the caller, giving your name and asking what you can do for the caller.
- Shows concern for customers by listening closely, apologizes for any problems, is supportive and makes sure everyone feels appreciated and valued.
- Provides service always identifying yourself and explaining what you are doing.
- Respects privacy, follows HIPPA requirements, only shares information on an as needed basis and always knocks on a resident’s door before entering.
- Represents the organization and coworkers in a positive light to residents, family members and other customers.
Education: High School diploma or GED required or three to six months related experience. Must be a Certified Nurse Assistant who has successfully completed an approved course in medication administration.
Certification/Licensure: Current Certified Medication Technician Certification in the state of practice. Must complete state required in-service hours to maintain certification.
Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations.
Computer Operations: Basic computer skills, limited to retrieving data and data entry.
Other Required Characteristics
Must possess the ability to make independent decisions when circumstances warrant such action.
Must have patience and be willing and able to handle combative residents.
Must be able to provide direction to other staff when required.
Supervision: General supervision: routine duties are performed with minimal supervision; standard practices and procedures allow employee to proceed alone at routine work; occasional check of work while in progress; work is reviewed upon completion.
Reports to: Director of Nursing. Daily work assignments are delegated and performance may be monitored by Charge Nurse, Nursing Supervisor or other nursing personnel.
Supervises: No supervisory responsibilities. May occasionally direct the work of CNAs and may function as a unit charge person.
Lutheran Senior Services - 21 months ago