Academic Support Coordinator (Graduate)
University of Delaware - Newark, DE

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Computer and Information Sciences

Deadline: February 25, 2013

Pay Grade: 27N

QUALIFICATIONS:

Associate's degree or equivalent course work in business administration, accounting, education or related field with six years of administrative experience. Related progressive experience beyond a high school diploma or GED may be substituted for education or additional related education may be substituted for required experience. Experience in academic advisement support and program coordination or other related experience required; experience in engineering, science, technology or mathematics field preferred. Ability to grasp, retain, and disseminate an extensive and varied body of information. Ability to exercise sound judgment and employ decision making skills. Ability to evaluate student transcripts and/or records.

Knowledge of graduate academic standards and judicial policies governing cheating and academic misconduct. Ability to communicate to students course prerequisites, certification, and/or curriculum/graduation requirements. Advanced working knowledge of undergraduate/ graduate academic recruitment and advisement policies, procedures, systems, regulations, and standards at the university level is preferred. Strong analytical and critical thinking skills, the ability to analyze, summarize, and effectively present data. Demonstrated leadership, organizational, interpersonal and communication skills with experience working productively with a wide range of constituencies in a diverse community. Proficiency with PowerPoint, Excel, MS Access, and web design software such as DreamWeaver is preferred. Experience with the University’s student records system (UDSIS), development database (Advance), and accounting system (based on PeopleSoft) is preferred.

Special requirements: May be required to work evenings and weekends.

RESPONSIBILITIES:

Provide department-level support and coordination of administrative aspects of the full- and part-time graduate enterprise. Responsibilities range from assisting in the graduate student recruitment processes and tracking to coordinating the logistics that ensure student progress toward degree completion and graduation. A very high level of independent judgment, initiative and problem-solving skills are required to prioritize and resolve administrative issues, including compilation, verification, and analysis of statistical reports, utilizing multiple mainframe and microcomputer data sources; preparation of administrative forms that may contain confidential information; monitoring expenditures, performing analyses and providing budget projections and recommendations that may lead to reallocation of resources. The DGSC will design and implement process improvements, interpret and assist with the development of and adherence to departmental and college graduate policies and procedures. The DGSC deals independently with faculty as well as College and University administrative personnel to handle complaints and special needs as they arise. May supervise or guide the activities of other unit personnel

Graduate Services:

Assist with management of the graduate program recruitment process. Coordinate and respond to inquiries about the curriculum and grad program through emails, telephone calls, and in person. Prepare graduate applicant list, admissions letters, contracts, and SAFF forms for new students. Advises students regarding form completion, curriculum, policies and degree requirements. Assist students with preparation for application to the program, course registration, etc.

Organize and maintain graduate student files. Coordinate the monthly Graduate Committee Meetings and take the minutes of the meeting. Maintain department thesis/dissertation inventory. Manage logistics for students attending ELI/ITA, TA assignments, etc. Assist faculty and students with logistics and preparation for qualifier exam, thesis and dissertation, and proposal/defense. Work with faculty and graduate students to prepare thesis and dissertation literature including but not limited to signature pages, copy binding and distribution, data on student and advisor of record, and submission of Graduate Office forms (Recommendation for Candidacy, Application for Advanced Degree, etc.) Maintain departmental graduate student information. Manage the submission of edits to the UD Course Catalog to reflect all changes in graduate course descriptions. Maintain graduate calendar of important dates and deadlines. Maintain graduate section on the department web page. Maintain student data in UDSIS. Assist faculty and the Office of Graduate and Professional Education in approval process for new graduate level engineering degree programs. Coordinate student funding each semester including student contractual agreements, SAFF process for RA/TA’s and TA schedules. Plan and coordinate on-site graduate student recruitment services and events for the department. Coordinate graduate student orientation.

Part-time Graduate Services:

Explain graduate policies to prospective part-time students. Review prospective student educational background and provide advisement services regarding suitability for desired UD engineering courses and suggest alternatives as appropriate. Assist faculty in mentoring continuing part-time graduate students to facilitate enrollment in classes and, when appropriate, admission to, and ultimately completion of, graduate degree programs. Work with the Office of Graduate and Professional Education to facilitate part-time graduate student processing and to improve overall processing procedures. Coordinate the marketing of department-based part-time graduate engineering education. Coordinate the support interface for faculty and students engaged in engineering distance education. Provide registration confirmation information for billing/collections of part-time graduate engineering students, working with the Office of Billing & Collections to insure appropriate billing and payment options for part-time students. Track degree progress of part-time students, using this information to influence professionally convenient scheduling needed to make part time graduate education feasible without hindering full-time/research programming. Coordinate fellowship nominee information for MS and PhD graduate students. Perform other job-related duties as assigned.

How To Apply

When applying please submit a one-page cover letter and your resume as one document. Also, please remember to provide names, addresses and telephone number of at least three references in the online application.

Equal Employment Opportunity

Employment offers will be conditioned upon successful completion of a criminal background check. A conviction will not necessarily exclude you from employment.

The University of Delaware is an Equal Opportunity Employer which encourages applications from Minority Group Members and Women. The University's Notice of Non-Discrimination can be found at http://www.udel.edu/aboutus/legalnotices.html

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