Senior HR Consultant, Card Operations Job
Capital One - Elmhurst, IL

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Senior HR Consultant, Card Operations-719841

Provide strategic HR consulting to one or two client groups (led by VP/MVP). Generally manages core HR processes (e.g., performance management) for business unit. Participates on cross-functional business initiatives/projects, lending expertise on people related matters. Partners with associate relations specialist on associate relations (AR) issues, exit interviews, etc. Partners with corporate to resolve escalated HR service issues/questions (e.g., payroll, compensation, benefits).

  • Provide HR Consulting to senior leaders of assigned client groups
  • Coordinate HR work streams on key business projects (integrations, redeployments)
  • Coordinate HR processes for business line (performance management, all associate survey)
  • Partner with associate relations specialist on AR escalated issues
  • Handle escalated HR questions/issues regarding compensation, benefits, or other HR services
20% travel expectation to other people centers


Basic Qualifications:
  • Bachelors Degree
  • 2 years of experience in a client facing role
  • 2 years of experience in a Corporate Work Environment
Preferred Qualifications:
  • Masters Degree in Business, Human Resource Development, Organizational Behavior or Organizational Development
  • SPHR
  • 5 years of experience in a Corporate Work Environment
  • 2 years of experience in Project Management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.



Job : Human Resources
Primary Location : United States-Illinois-Elmhurst-Chicago-Elmhurst Ops/Call Cent (35050)

Other Locations: United States-Nevada-Las Vegas
Schedule : Full-time
Travel : Yes, 25 % of the Time

Job Posting :Unposting Date :

About this company
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Capital One Financial Corporation, incorporated in July 21, 1994, is a diversified banking company focused primarily on consumer and...