Assist the Children’s Librarian in areas such as programming, collection development and preparation of teacher collections. Participates in reviewing of juvenile books.
Answers library users’ reference questions in person, over the telephone and by e-mail, using materials in a variety of formats (i.e. books, periodicals, newspapers, microfilm, and indexes, public online catalog, on-line resources and the Internet).
Provides bibliographic instruction to users.
Maintains knowledge of circulation system in order to assist at the circulation desk.
Interprets the Library’s policies and procedures to the public in a customer-responsive manner.
Develops and maintains adult and juvenile materials collections.
Presents information about library services and programs to individuals and groups.
Develops, plans and implements outreach programs to community groups.
Other duties as assigned.
Strong Customer service skills.
Knows reference materials in a variety of formats.
Analytical ability to understand and solve unusual or difficult reference questions by supplying information well suited to the user
Skilled in using computers, including the Internet and able to learn new search techniques as they develop.
Must be able to work evenings and weekends.
Excellent interpersonal skills, including building and enhancing diverse relationships.
Regular and reliable attendance is a requirement of this position.
Public Library of Cincinnati and Hamilton County - 12 months ago