The Front Desk Clerk is a member of the Front Office team. S/he are responsible for: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor.
Interstate is an EEO/AA/M/F/D/V employer.
The Oakland Marriott City Center is looking for a dynamic, outgoing and guest focussed individual to join our Front Office Team. The successful candidate will be responsible for greeting and checking in guests; handling guests questions and solving problems; posting charges to guest accounts; and providing check out services and cashiering.
He/she must have prior customer service/guest relations and cashiering experience; prior hotel experience a plus. Must have flexible schedule and be able to work nights, weekends, holidays. This is a union position.
The modern 21 story Oakland Marriott City Center offers commanding views of Lake Merritt, Berkeley Marina, the bay and skyline of San Francisco, and both the Golden Gate and Bay Bridges. Centrally located, the 484 room hotel is convenient to all Bay Area attractions including Napa and Sonoma Wine Country, the East Bay and Berkeley. Downtown San Francisco is just 12 minutes via the local subway system (BART). Oakland Marriott City Center is connected to the Oakland Convention Center. Visitors to Oakland enjoy a thriving Chinatown, major league sporting events, Friday Old Oakland Farmers Market, Jack London Square and Marina, and performing arts at historic Paramount Theater. Chabot Space & Science Center, Oakland Coliseum and the African American Heritage Museum are all nearby.
Division : Concierge Desk
Division : Front Desk
Division : Front Desk, Night Audit
Facility : Oakland Marriott City Center, CA
Category : Hospitality
Interstate Hotels & Resorts - 2 years ago