As an entry-level position, the service technician provides repair on a variety of dental equipment and products. Learns and follows manufacturer guidelines relative to the repair of devices. Training is supplied by manufacturers, other technicians, and an apprentice-type environment within the assigned location.
Determines the parts, supplies or tools needed to complete service requests
Uses, maintains, and secures test devices and tools used to adjust, calibrate, and repair equipment.
Repairs equipment to meet the manufacturer's specs.
Ensures that service commitments are met within standard response time.
Completes all required paperwork (service orders parts entry, forms, and equipment related items).
Learns and follows specific manufacturer guidelines for repairs as well as all company, OSHA, or other agencies' policies related to asepsis.
Performs other duties as assigned.
High school diploma or equivalent
Excellent organizational and problem solving skills
Must be able to lift 100lbs.
Motivated team player
Technical training in electronics or related technical field is a plus
Strong customer service skills.
Patterson Companies, Inc. - 2 years ago
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