WDW Assistive Technology Professional Internship: Summer 2014
Disney Worldwide Services - Lake Buena Vista, FL

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Walt Disney World Assistive Technology Professional Internship: Summer 2014

Company Overview:
Since its opening in 1971, the Walt Disney World Resort near Orlando, FL has grown to feature four theme parks – the Magic Kingdom Park, Epcot Disney’s Hollywood Studios, and Disney’s Animal Kingdom Theme Park. In addition, more than 20 themed resort hotels, two water parks, and the Downtown Disney Area, a daytime and nighttime entertainment complex, are part of the Walt Disney World Resort.

This position provides technical support for the implementation and sustainment of Disney developed Assistive Technology services for Guests with Disabilities at the Walt Disney World Resort. The Assistive Technology services include Assistive Listening, Handheld Captioning, Video Captioning, Reflective Captioning, and Audio Description

Partner and interact with various departments to provide an exceptional experience for Guests with disabilities using the Assistive Technology services. Support the Worldwide Facility Safety and Accessibility team with responsibilities that include, but are not limited to:

Learning the technical theory of operation of the Assistive Technology services offered at the Walt Disney World Resort

Supporting a fleet of PDA-style handheld devices that provide the Assistive Technology services

Investigating and troubleshooting in-park infrastructure

Working with Design and Engineering and Engineering Services with new installations and repairs

Auditing Assistive Technology Services for content accuracy

Maintaining accurate guest and cast information materials

Assisting with special projects including audits, photo documentation, and the creation of maintenance materials

Supporting in-park tours and demonstrations

These are the minimum qualifications you need to be considered for this position:

Current college Junior or Senior

Cumulative GPA of 3.0 or higher (Note: Cumulative GPA stated on resume and application must match cumulative GPA of current institution’s transcript. Please, no rounding.)

Ability to learn quickly and implement new knowledge

Excellent interpersonal and communication skills

Must be proficient in Microsoft Word, Excel, PowerPoint and Outlook

Good working knowledge of the Walt Disney World Resort

Ability to problem solve and troubleshoot

Ability to work both independently and in a team environment

Ability to manage multiple tasks

Ability to handle confidential information

Comfortable functioning in a fast-paced, ever-changing environment

Strong organizational skills and attention to detail

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