Assistant Sales Manager
The Assistant Sales Manager is responsible for supporting the center by driving sales revenue and center profitability and by meeting the needs of existing and potential members through the professional delivery of the Medifast program.
This position is Non-exempt and reports to the Center Manager.
Drive center sales through lead conversation, continuous follow up, and excellent customer service.
Conduct sales consultations with prospects and optimize closures.
Respond to new clients by explaining and selling full programs.
Lead and execute "grass roots" marketing efforts and community outreach.
Provide detailed information to new clients on product and program costs, expected outcomes, timelines, and any other important information pertaining to their program.
Complete daily, weekly, and monthly reports as required.
Conduct Member counseling session by educating new and existing clients towards weight loss goals, when required.
Answer the telephone using the Company phone script and book appointments.
Complete timely phone follow-ups to missed appointments with the intention to reschedule the client.
Provide friendly customer service and accurate information regarding products and programs to clients.
Maintain accurate client records and in conjunction with corporate compliance and confidentiality policies.
Uphold the MWCC Performance Standards – see attached.
Complete other center duties as assigned such as inventory, opening and closing the center, etc.
Any other duties as assigned by management.
Experience and Education:
Two (2) years sales experience; experience in a retail commission environment preferred.
Supervisory experience preferred.
Previous Weight Loss, Fitness, or Wellness experience preferred.
Associates Degree or equivalent work experience.
Proven ability to make an "emotional sale."
Basic understanding of the science of weight loss and healthy lifestyles.
Strong interpersonal skills with the ability to effectively communicate both over the phone and face-to-face.
Strong computer skills including Microsoft Office programs; the ability to learn new systems quickly.
Attention to detail with the ability to multi-task and work in a fast-paced retail environment.
Excellent customer service skills.
Flexibility to work nights and weekends as dictated by the needs of the center.
Medifast seeks to help people slim down and shape up... fast. The company develops and markets health and diet products under the Medifast...