Technical Consultant Job
Sprint - Little Rock, AR

This job posting is no longer available on Sprint. Find similar jobs: Technical Consultant jobs - Sprint jobs

Req#
135649BR

Position Title
Technical Consultant

Position Summary
Provides support to customers on operational or maintenance aspects of equipment. Performs in-house servicing and repair of company's wireless products. Serves as customer contact on service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost effective repair/resolution to minimize customer downtime. Prepares reports for analysis of product failure trends and service ability issues. May be asked to sell accessories and promote device protection options to customers to increase profitability and support overall store revenue goals.

.

Absent a reasonable accommodation or military obligation, employees must be available to work a retail schedule that includes evenings, weekends, and holidays.

Basic Qualifications

- High School diploma or equivalent

- Six months experience with product service support or troubleshooting electronics

- Six months face-to-face customer service experience

As a sales employee, you are Sprint. You are the face of the company, on the front lines serving millions of customers. Sprint business and retail sales employees are wireless and mobility experts who match our product and service solutions to our customers' needs.

Sprint is a background screening, drug screening, and E-Verify participating employer. We are an Affirmative Action and Equal Opportunity Employer, M/F/D/V.

Job Category
Retail

Work City
LITTLE ROCK

Work State
Arkansas

ARLRKF - LITTLE ROCK, AR RETAIL STORE (

200 N BOWMAN RD, SUITES 3 & 4

Country
United States

Sprint - 18 months ago - save job - block
Recommended Jobs
Division Industrial Engineer Manager 101312
TruGreen - Little Rock, AR
TruGreen - 4 days ago

Senior Project Manager - Oil and Gas Section...
Terracon - Little Rock, AR
Terracon - 30+ days ago

Desktop Field Technician
CIBER - Little Rock, AR
CIBER - 9 days ago
About this company
2,416 reviews
Sprint is a global integrated communications provider serving more than 26 million customers in over 100 countries. With more than $26...