Business Analyst, Claims WorkForce Management - Portsmouth, NH or New Castle, PA
Liberty Mutual Insurance - Portsmouth, NH

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Liberty Mutual Insurance

“Helping people live safer, more secure lives” since 1912, Boston-based Liberty Mutual Insurance is a diversified global insurer and third largest property and casualty insurer in the U.S. based on A.M. Best Company’s report of 2010 net written premium. Liberty Mutual also ranks 82nd on the Fortune 100 list of largest corporations in the U.S. based on 2010 revenue. As of December 31, 2010, Liberty Mutual had $112.4 billion in consolidated assets, $95.4 billion in consolidated liabilities, and $33.2 billion in annual consolidated revenue.

Liberty Mutual Insurance offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, property, commercial automobile, general liability, global specialty, group disability, reinsurance and surety.

Liberty Mutual Insurance ( employs over 45,000 people in more than 900 offices throughout the world.

Advance your career at Liberty Mutual - A Fortune 100 Company!

As a Business Analyst on the Personal Markets Claims Workforce Management team, you will use business and technical knowledge to participate in Field Operation capacity planning, forecasting, modeling, and analytics.

Evaluates and models data and provides reports, analyses and recommendations to enhance business results.
Analyzes and documents business problems of moderate complexity.
Coordinates delivery of information, analysis and recommendations to field Claims offices.

Bachelor's degree in business or technical discipline or equivalent experience.
Minimum of 3 year related experience. General knowledge of business operations, objectives and strategies as well as business process and information flow.
Skills in object, data and process modeling; financial analysis and planning; business value analysis; business process design; predictive modeling and data analytics.
Negotiation skills; oral and written communication skills.
Advanced SAS EG, Excel or IEX experience preferred.
Knowledge of Personal Market Claims or Claims data preferred.

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:

401K and Company paid pension plan
Medical coverage
Dental coverage
Paid time-off
Discounts on automobile and homeowner's insurance
Discount fitness memberships
Flexible spending accounts
Tuition reimbursement
Vision care coverage
Work/Life resources
Credit Union membership
Employee and Dependent life insurance
Disability insurance
Long-term care insurance

We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.

We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.

We believe our employees take pride in knowing that they help people live safer more secure lives everyday.

Responsibility. What's your policy?

About this company
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At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and...