Branson Ultrasonics, a business unit of Emerson Industrial Automation, is currently seeking an IT intern or co-op in Danbury, Connecticut.
Responsible for providing first level support for internal users across the PC and local area network platforms. Responsible for cataloging, maintaining, and assigning work order requests to second level support personnel as appropriate. Functions as the primary and central point of contact between IT and the end user community to provide prompt and on-going status updates of end user open requests.
Knowledge of Windows XP and 7, Microsoft Office applications; excellent customer service skills.
Emerson - 17 months ago