1. Provides professional supportive counseling and case management services to clients who are affected by severe and prolonged mental illness and/or substance abuse addiction.
- Provides a full range of case management and supportive services to clients:
- Home based services;
- Mobile outreach;
- Client Advocacy;
- Maintenance of basic living needs;
- Assessment of benefits;
- Linkage of services.
3. Works with Program Team Leader to provide immediate access to services by offering intake times.
4. Demonstrates willingness to work collaboratively and provide cross team and cross building coverage.
5. Conducts psycho-social evaluation and treatment by:
6. Updates information on the clinical assessment as required and within the scope of license or MHRT certification.
- Providing direct client care that is consistent with the individual support plan (ISP)/Treatment Plan;
- Provides on-going support to clients; and
- Provides crisis stabilization services as needed.
7. Provides collateral communications/consultation to family members and/or caregiver, or other community providers and makes referrals as needed.
8. Completes required paperwork and returns complete record to the Administrative Team Specialist within designated timeframe.
9. Complies with all record keeping requirements of third party payors and DMHMR/SAS with minimal supervision. Completes clinical chart reviews as requested by supervisor.
10. Responsible for maintaining full case load and meeting productivity standards.
11. Participates as indicated in quality management activities and maintains quality standards for utilization review.
12. Provides client/family education by:
- educating the clients and their families about client rights and responsibilities;
- intervening to help families cope with the family member seeking mental health/substance treatment; and
- building resources within family units and locating community supports for family members as needed.
13. Works closely with the Team Leader and Administrative Team Specialist regarding the Agency’s fee assessment and collection process for each client.
14. Works within the framework and understands the Assertive Community Treatment or Community Support treatment Home-Based Mental Health Services and Crisis In-Home Support models.
15. May provide transportation and accompany client to appointments as deemed necessary.
1. Ability to listen and communicate with a variety of clients with social and emotional problems.
2. Ability to receive and express detailed information through written and verbal communication.
3. Ability to grasp and use writing tools in a repetitive motion.
4. Ability to utilize non-aggressive intervention techniques.
5. Ability to establish and maintain effective working relationships with fellow co-workers and community resource contacts.
6. Ability to analyze and collaborate with members of the team.
7. Ability to establish priorities and implement a logical plan.
8. Ability to manage time effectively.
9. Ability to apply clinical methods and techniques within scope of professional certification.
10. Ability to differentiate symptoms/behaviors and adjust treatment plan accordingly.
11. Ability to prudently plan and perform complex work which involves new or constantly changing problems.
12. Ability to recognize and be sensitive to cultural and ethnic differences.
13. Ability to make routine clinical and administrative decisions.
14. Ability to travel to scheduled client appointments and transport clients as required.
15. Ability to walk to and from office to automobile or to client’s designated meeting area.
16. Ability to exert up to 20 lbs. Of force to lift, carry, push, or pull objects.
1. Bachelor’s Degree in Social Work or related field or a RN who holds a valid license to practice in the State of Maine required.
2. Maine State licensure to practice as LSW is preferred.
3. MHRT/C certification or eligibility to receive certification is required.
4. One to two years prior experience working with specific client population to which this position is primarily assigned.
5. Two to three years prior experience working with a broad spectrum of clients is preferred.
6. Prior experience with clinical methods and techniques used in supportive counseling as related to mental health issues and substance abuse is preferred.
7. Possess valid driver’s license and safe driver’s record.