Account Processor 3 - Portland, OR
U.S. Bank - Portland, OR

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Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support. Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information.

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Basic Qualifications

  • High school diploma or equivalent
  • Three to four years of experience in clerical and customer service activities
Preferred Skills/Experience

  • In-depth knowledge of products, services, terminology, procedures and systems related to assigned area
  • Strong customer service skills
  • Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
  • Ability to identify and resolve/escalate complex problems
  • Proficient computer skills, especially Microsoft Office applications
  • Excellent verbal and written communication skills

About this company
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U.S. Bancorp (NYSE: USB) is a diversified financial services holding company and parent company of U.S. Bank, the nation's fifth largest...