Network Engineer I
Charter Communications - Madison, WI

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Under general supervision, assists in the planning, forecasting, implementation, and identification of resource requirements for network systems basic to moderate complexity. Monitors protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement. Responsible for network architecture and design.


Actively and consistently support all efforts to simplify and enhance the customer experience

Participates in network planning, network architecture design and engineering

Integrates communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations

Evaluates new products, performs network problem resolution

Assists in the development and documentation of technical standards

Implements approved methods of procedure

Monitors protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement

Works on projects/systems/issues of medium to high complexity surrounding network planning, configuration and optimization

Provides tier support across organizations

Works on one or more projects as a project team member, occasionally as a project team lead

Adhere to industry specific local, state, and federal regulations, as applicable

Know, understand and follow company policy

Perform other duties as requested by supervisor


Skills/Abilities and Knowledge

Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner

Ability to use personal computer and software applications

Knowledge of company products and services


Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience

Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)

Related Work Experience

2+ years of network experience

Certifications and Licenses

Valid driver's license with satisfactory driving record within Company required standards


Office Environment

May work in

Network Lab environment

24X7 Network Operations environment

Field Operations environment

Work indoors in confined space, poorly ventilated areas such as attics, basements and/or crawlspaces

Exposure to dust, dirt, insects, rodents, pets, and cleaning solutions

Exposure to continuous moderate noise

Work outdoors in all kinds of weather and at all times of the day or night

Work performed near power lines and electricity

Work performed at various heights above ground on telephone/power poles

Work and travel in inclement weather

Occasional travel as required

Primary Location


About this company
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Charter Communications navigates the waters of US cable services. The cable system operator has about 5 million mostly-residential...