Warehouse Team Lead
The Golf Warehouse - Wichita, KS

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Working in the TGW fulfillment center leading the daily activities of associates to ensure all processes are completed in a manner that ensures customer orders are processed timely and accurately. Operations Leads are responsible for coordinating staff assignments that are provided by the supervisor. Coordinating staff will also include shifting manpower to various departments to ensure operations financial targets are being achieved. Leads will also conduct training and feedback to ensure all associates are performing their daily responsibilities as directed. Additional tasks for the Lead will be to perform root-cause analysis, identify and resolve daily issues and problems involving associates, production flow, and service requirements.

1. Manage daily staffing (as assigned by department supervisor) to ensure optimum productivity and accuracy to meet changing demands of the customer and the business
2. Assume departmental leadership responsibilities during the absence of the Operations Supervisor
3. Introduce newly hired fulfillment center associates to departmental operations
4. Monitor associate effort and progress and update management on overall performance
5. Prepare and submit records to supervisor including associate training, attendance, production and performance audits
6. Provide support to current associates via recurrent and/or refresher training
7. Support fulfillment center training initiatives as required by the business
8. Participate in departmental projects as needed and perform other duties as assigned

  • HS Diploma or equivalent
  • Ability to maintain a professional demeanor in interactions with all levels of associates
  • Strong interpersonal skills to include teambuilding and conflict resolution
  • Ability to identify problems and develop solutions quickly
  • Strong verbal and written communication skills
  • Demonstrated skills using Microsoft Word and Excel

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