JOB SUMMARY...The Director of Client Care is responsible for leading a team of 25 to 30 client care professionals to drive world class service, efficiency, and client experience. In addition to managing the client care team organization and related enabling technologies, he/she must continue to build a culture of superior customer service and efficiency based on recognized benchmarks, measurement of outcomes, and customer service metrics...This position will be located in Nashville, TN and ... view or apply to job From Marsh & McLennan Companies - 28 days ago
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