Program Support Assistant
Department Of Veterans Affairs - Salt Lake City, UT

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VacancyID: 771275

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans .

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are I ntegrity, C ommitment, A dvocacy, R espect and E xcellence (“ I CARE ”).

America's Veterans need you!

To find out more, go to http://www.va.gov/jobs/ .

KEY REQUIREMENTS

You must be a U.S. citizen to apply for this job.

You will be subject to a background/suitability investigation.

DUTIES:
NOTE : This is a TERM appointment (not-to-exceed 4 years ). Term appointments are non-status, nonpermanent appointments of limited duration. Term employees are eligible to earn leave and generally have the same benefits as permanent employees including health and life insurance, within-grade increases and Federal Employees Retirement System and Thrift Savings Plan coverage. Term appointments may be extended without further competition.

Employee will be assigned to the Research Service with the Salt Lake City VA Health Care System, serving as a Program Support Assistant - Research Assistant with various skills in all phases of health services including but not limited to data collection, data management, data analysis, and report writing. Duties include, but may not be limited to the following:

  • Participates in design of data collection instruments and procedures, selection of appropriate measures and techniques, study implementation, statistical analyses, and interpretation of results.
  • Coordinates and conducts data collection activities to include preparing and disseminating research materials.
  • Prepares manuscript reports; conducts literature searches; and obtains literature reviews.
  • Writes abstracts, protocols, and informed consents for submission to the Investigational Review Board (IRB).
  • Performs data entry to enter research questionnaires into the database; and abstracts, edits, and/or codes patient records or other pertinent research data.
  • Maintains reports and regulatory files.
  • Attends training for study protocol; and organizes meetings and lectures.
WORK SCHEDULE: Monday - Friday, 8:00am - 4:30pm.

***RELOCATION EXPENSES AND/OR INCENTIVES ARE NOT AUTHORIZED***

QUALIFICATIONS REQUIRED:
SPECIALIZED EXPERIENCE: Applicants must possess one (1) full year of specialized experience that equipped them with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-6 level in Federal service. Examples of qualifying specialized experience include: Documenting and disseminating agendas, minutes, and communicating project information and task progress (i.e. research study milestones & timelines); Tracking and electronically filing research data in to the appropriate databases; Researches sensitive data and statistical information within research project databases; Tracking approvals for the research data, ensuring approvals are in compliance with established policies; Submitting protocol to institutional review board (IRB) ensuring compliance.

A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position:

  • Knowledge of information technology skills, with preferable knowledge of health information and technology (HIT) concepts, and administrative details involving scientific human subjects. Ability to communicate effectively.
  • Knowledge of the theory and principles of management and organization including coordinating, designing, and planning difficult, but well-precedent projects; and ability to use qualitative and quantitative analytical techniques.
  • Knowledge in training, mentoring and leveraging research staff according to health services research program needs.
  • Knowledge of types and sources of electronic health data including protected health information (PHI) and patient information integration (PII) to assist the project in maintain updated and accurate study protocol including changes.
PHYSICAL REQUIREMENTS: The work is sedentary. Typically, the employee may sit comfortably to perform portions of the work. However, there is periodic walking; and standing. No special physical demands are required to perform the work.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/qualifications .

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Please refer to this checklist to ensure proper accreditation and for foreign education requirements.

Veteran's Preference:
When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference ," (go to http://www.opm.gov/forms/pdf_fill/SF15.pdf ) and required documentation with your application materials. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx .

HOW YOU WILL BE EVALUATED:
Applicants will be ranked based on four quality groups, as follows:

Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;

Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;

Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and

Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.

BENEFITS:
VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: http://www.va.gov/jobs/job_benefits/benefits.asp .

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to http://www.opm.gov/disability/peoplewithdisabilities.asp ). For additional information on these, and other special appointing authorities, refer to this checklist or contact the hiring Human Resources Management Service at: 500 Foothill Drive
Salt Lake City, UT 84148
USA

OTHER INFORMATION:
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/ctap/index.asp .

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

You may be required to serve a probationary period.

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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...