Part Time General Office Assistant
Imada, Inc. - Northbrook, IL

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Company description:
As an ISO 9001 certified and ISO 17025 registered company, we distribute force and torque measuring equipment to Fortune 500 manufacturers and QA labs nationwide. Our products incorporate state-of-the-art design and are widely used as critical strength testers in the field of Quality Control and R&D. We have built a reputation as a world leader in the manufacturing of the highest quality and most reliable products.

Job Description:
Northbrook non-smoking office is looking for a responsible and reliable individual for a Part Time General Office Assistant to support the Customer Service Department and Operations Department. The part time position is 20 hours to 30 hours a week (4 to 5 days a week). The shifts are flexible during normal office hours. The General Office Assistant will:

Customer Service Department (80%)
  • Process incoming/outgoing mail, package, faxes as needed.
  • Maintain various daily logs.
  • Keep all printers, faxes and copiers stocked with paper and toner.
  • Answer telephone calls (low volume), record and deliver messages.
  • Enter customer orders to Peach Tree, Accounting System.
  • Scan quotes and estimates, email or fax to prospects.
  • Make follow up calls for quotes sent.
  • Process common carrier shipping labels such as UPS, FedEx, i.e.
  • Preparing professional memos and letters utilizing basic grammar, spelling, and format skills.
  • Input customer and prospect information to ACT! , contact manager software, and print out label as requested.
  • File forms and documents.
Operations Department (20%)
  • Assist with day to day general office maintenance.
  • Assist with coordinating upkeep all office equipment (telephone, voicemail system, internet, faxes, printers, copiers).
  • Assist with ordering of office supplies.
  • Assist with asset management of all equipment and furniture.
  • Assist in setup workstations for new employees.
  • Assist with event setups.
  • Assist in any other clerical duties to assist Customer Service Department and Operations Department.
All candidates must be legally eligible to work in the United States without sponsorship. Consulting companies, staffing agencies and third party recruiter need not apply.

Web site: hppt://

Qualifications and Requirements:
  • Excellent organization skills
  • Excellent verbal/written communication skills
  • Basic knowledge of Microsoft Office
  • High level of contacts and exposure to sensitive information requiring the use of tact and judgment.
  • Ability to prioritize work and organize own time.
  • Prior customer service or order entry experience preferred
  • Peach Tree and Act! Knowledge are not required but helpful