Research Interviewer
The Nielsen Company - Radcliff, KY

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Research Interviewer
              This position is responsible for placing telephone calls to computer generated telephone numbers to enlist the household's cooperation in a survey. This position could also be responsible for placing calls to obtain data for client-specific studies.

              Principle Accountabilities
              • Enlist household's cooperation in keeping a TV diary for a seven-day period
              • Persuade reluctant respondents to cooperate
              • Accurately codes calls
              • Follow strict guidelines for obtaining consistently unbiased data
              • Practice good customer service techniques at all times
              • Practice good telephone techniques at all times
              • Maintains confidentiality of procedures, scripts and respondent information at all times

              Qualifications
              Requirements
              • High School diploma or GED
              • 6 months Call Center or Customer Service experience preferred
              • Excellent communication skills
              • Clear speaking voice
              • Keyboard skills required
              • Reading ability
              • Fluent in English language

              The Nielsen Company - 2 years ago - save job
              About this company
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              Do you know what consumers buy? What consumers watch? Nielsen Knows! Nielsen is the world’s leading marketing and media information...